All in all, this is a good product. It makes great tasting coffee. The main reason for not giving it five stars is, coming from using a competitor's coffee maker for years, the quality of the UI/UX design of this product is slightly lower than what I was used to. It's not downright terrible or anything, just slightly less intuitive and requires a few more steps to accomplish the similar tasks. That being said, I'm still glad to have made the switch.
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.
Works great! Love both the pot and single serving side. Very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you are enjoying the versatility of the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Donna. Enjoy!
This is my second DUO and they have fixed every short coming in my first. The pot has a no drip spout, and it brews very fast!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We’re so glad to hear that you’re enjoying your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for sharing the love! Happy brewing!
Love, Love, Love this machine. My husband uses the carafe, I use the extra hot feature and our son uses the iced feature. This is the perfect "family" coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 2, 2025
We’re so glad to hear the K-Duo coffee maker is a hit with the whole family! Thank you for having us as a part of your daily routine. Happy brewing!