Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: KelSlo
Verified Purchase:Yes
I absolutely love this machine,the controls in front is a game changer,larger capacity reservoir is great, honestly everything about it, I am more than happy with!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PonderFields
Verified Purchase:Yes
Best of both worlds! Duo is great!
GF gets the carafe...i get the pods i want
GF gets the carafe...i get the pods i want
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JR Simmons
Verified Purchase:Yes
Replaced a single serve Keurig, because I wanted the capability to make multiple cups. Love the fact I can do both now.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Not hot enough I think the hot plate not working right
Written by a customer while visiting keurig.com
Posted by: CamH
Verified Purchase:Yes
Absolutely great brewer. It brews fast and has a lot of features the essential and older models did not have. Love the compact design, it still fits on my Keurig pod holder drawer.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to share this feedback Cam! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Melton
Verified Purchase:Yes
I love being able to get hot and cold beverages from my coffee maker. It’s so easy to operate.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker.
Written by a customer while visiting keurig.com
Posted by: Noah Alan
Verified Purchase:Yes
Great coffee maker; Fast. Hot coffee; easy to use;
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to leave us your review Noah. Happy brewing!
Written by a customer while visiting keurig.com