Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: JohnWick
Verified Purchase:Yes
Absolute junk. Used maybe 10 times and it stops in the middle of a cup and now won't turn on. This is the second one that's done it. You product is garbage
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Burnt out in under 1 month
on January 10, 2025
Posted by: Penny bar
Just bought generation two duo and it burnt out in less than one month still waiting for a replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Love my kurig coffee maker
on January 10, 2025
Posted by: Bev 1961
I bought this as a Christmas gift for our family. Best thing I ever did. I get my single cup of coffee and my family can make them a full pot. I love the fact that it holds so much water. Coffee comes out wonderful and fast every time..and my daughter loves that it makes iced coffee too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Coffee
on January 10, 2025
Posted by: Barr
Keurig has come a long way. Love the duo choices and the extra hot is a plus! Makes great tea to. Only small complaint would be water reservoir was bigger. But other than that love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
KDuo
on January 10, 2025
Posted by: skcoffee
We use our KDuo both ways and are happy with the product. My only gripe is when we use the carafe the bottom of the coffee holder is partially full of water when we remove the holder. I soak it up with paper towel and dry it out. Am I doing something wrong???
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you for taking the time to share your feedback and review with us. The behavior you've described in your review is not typical of the K-Duo Hot & Iced Single Serve & Carafe coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Great machine! No mess like other machines
on January 9, 2025
Posted by: MichelleGS
We love our Keurig coffee maker! We have owned multiple other brands in our lifetime and the Keurig by far supersedes all of them. My biggest complaint with other machines is that they are messy and do not alert you before the water runs out. This machine creates no mess at all and lets you know when water needs to be added. Love it and highly recommend!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We just love hearing this Michelle! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TammyKJ
Verified Purchase:Yes
I absolutely love my new Keurig Duo! I am able to preset and brew a full carafe for my husband while brewing a single cup for myself before refilling the water reservoir.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
We are delighted to hear that both you and your husband are enjoying your new K-Duo coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JBurk
Verified Purchase:Yes
Great machine brew a pot and a k-Kip and ice coffee as well I love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
We are very happy to hear that you are loving the versatility of the K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com