Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
5
We love it!
on March 18, 2025
Posted by: Revsmrs311
It does everything! It makes a full pot of coffee for my husband and a cup of hot water for my tea. Perfect!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
We are very happy to hear that you are loving the versatility of your K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
So far we love this coffee maker. We almost passed it up because our first generation duo only lasted a little less than 3 years and that was a free replacement. Our very first one lasted just a few months. But we like the Keurig brand and the duo has a smaller footprint. Plus it sits on the sliding pod tray under our cabinets. This new 2nd generation makes hotter coffee and it stays hot. Another improvement is the carafe. It does not leak/drip like the previous style. Great improvement all around!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
Hi Christine, we are so glad to hear that you are back to brewing with your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Richard_Evil
Verified Purchase:Yes
I love my gen 2 Duo. Having the option to go single serve or brew a whole pot is excellent. Also having the ability to brew over ice makes this machine the best one for me. All that's needed to complete this ensemble is frother. Don't forget to grab your re-usable filters for the pot and k-cup (if you desire).
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Itwouldntletmeputmyname
Verified Purchase:Yes
Really nice to have all the features I was looking for in one unit.
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We are very happy to hear that you are enjoying the versatility of your new K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Posted by: KrisG
Verified Purchase:Yes
Seems to be a good purchase. Directions are not very clear, but in general easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
Thank you for your review and feedback Kris! If you ever need help with your brewer, please don't hesitate to contact our Consumer Care department. They can be reached at 866-901-2739 and will be happy to help. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: DMB of Everett
Verified Purchase:Yes
The machine works fine. We often time just run water through it to heat water for tea. It makes a great cup o f coffee. The extra hot button i soften used.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Martin Family
Verified Purchase:Yes
The unit is exactly what we expected - simple & works well, looks nice on the countertop, easy to figure out. There is no water filter included if you’d expect it to be - we use our Culligan filtered water anyway. Hoping this unit lasts awhile. We previously had one of the single K cup brewers & it stopped working after about 7 months.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Suzack
Verified Purchase:Yes
only reason this got a 3 star was that no where did they show that you always have to make a full pot of coffee. for single people like myself it is a waste of alot of coffee. i like to make partial pots of coffee all the time. also there is no way to shut off the 2 hour auto shut off on the maker so if your like me and remove the entire pot of coffee and pour it into a separate carafe to keep warm for all day, there is an empty pot sitting on a warm burner? not what i was looking for in the long run. anyway otherwise its a keurig. plain and simple. not the best of both worlds like i wanted.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 23, 2024
Thanks for your review! You can brew as little as 6 cups on the carafe side of the K-Duo coffee maker. To make a smaller amount, we would recommend brewing K-Cup pods on the single serve side of the coffee maker. If you would like to turn the heating plate off, press and hold the CARAFE button or press the POWER button, the CARAFE will no longer be illuminated red, signaling the heating plate is off. We hope this is helpful!
Written by a customer while visiting keurig.com