Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: DDix
Verified Purchase:Yes
The Gen 2 is really great. The 5 jets really improved the taste of my coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
We are happy to hear you are enjoying the MultiStream technology on your new K-Duo Gen 2 coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Mabob
Verified Purchase:Yes
As a total coffee maker i have given it 2 stars
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 31, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: TN Bagels
Verified Purchase:Yes
We have been enjoying our Keurig K-Dou we recently bought to replace our Keurig K-cup machine. We have used all features (carafe, single serve and Iced coffee. We love the flexibility!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are very glad you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Pickles2
Verified Purchase:Yes
I was disappointed you didnt provide coffee filters..really?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JimmieT
Verified Purchase:Yes
My gift to my contractor was well received. His wife was very happy as she had been using a standard percolator. She loves the taste of the McCafe pods too.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 14, 2025
We're glad to hear the gift was a success! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my duo! Pot, single and ice all in one!
on October 14, 2025
Posted by: Susan and Steve
Verified Purchase:Yes
Great diversity! Love being able to brew an entire pot and just a Kcup when it’s just me!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker Susan & Steve! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Alicia Osmera
Verified Purchase:Yes
It's been over a week, and I am not happy with this purchase.
The coffer pot is too complicated to use.
The single pod is fine for useage.
The coffer pot is too complicated to use.
The single pod is fine for useage.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
We value your time and would like to look into the concerns with your Keurig Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: TD Review
Verified Purchase:Yes
Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).
I would recommend this to a friend!
Written by a customer while visiting keurig.com