Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Annie F
Verified Purchase:Yes
I really had high hopes for this machine as my husband prefers to make a pot of coffee while I prefer to use the single serve pods. However, I prefer my coffee to be hot and this is where the machine falls short. Even though it has an extra hot button for the pod coffee, it doesn’t seem to make any difference. Even the heating tray for the coffee pot does not keep the coffee at a desirable temperature. I also miss the “shot” feature I had on my last Keurig machine. I’m underwhelmed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Annie, we value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Nana62
Verified Purchase:Yes
So convenient! I get easy quick individual hot or iced coffee, and even tea! I can preset a pot for the next morning, too. I love that we have a variety of k-cup flavors to choose from so everyone gets their favorite.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: CKWh
Verified Purchase:Yes
This is my fifth Keurig over the past 20plus years.
I wanted a single serve AND a carafe as well. This Keurig does both! After setup and rinsing it works great! Good single serving AND carafe coffee.
I wanted a single serve AND a carafe as well. This Keurig does both! After setup and rinsing it works great! Good single serving AND carafe coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tylersteve
Verified Purchase:Yes
Love this device. Like the extra water source, ease of filling, and intuitive controls.
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you so much for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: FL Caffeine Junkie
Verified Purchase:Yes
I have to say I am very pleased with this new and improved version. Being able to to set the timer and wake up to the smell of coffee brewing starts my day off right and being able to make a single cup in the evening completes my day.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We're glad to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker has been a great addition to your daily routine! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Brenda G
Verified Purchase:Yes
Love this model. Compact. Easy to use. Iced coffee feature is a nice plus.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you so much for your review and feedback Brenda! We're very glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker.
Written by a customer while visiting keurig.com
Posted by: R Schuller
Verified Purchase:Yes
Bought Kuerig prod for nearly 15 yrs love them all
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ShoMeMo
Verified Purchase:Yes
Great multi function coffee maker. Easy to set up and use. Makes great tasting coffee. I was able to eliminate two machines and replace them with this multi use machine, and my counter looks less cluttered. I wish more color choices were available, and the brew temperature was hotter. The hot button makes the water hotter for each cup, but it's still not as hot as I prefer it. Overall a good quality machine for the price. I would recommend it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com