Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: SteveNStef
Verified Purchase:Yes
Great to be able to switch back and forth easily between cups and oz
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marilyn I
Verified Purchase:Yes
Great coffee maker. I only gave 4 stars because the carafe side isn't hot enough.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for taking the time to share your positive review and feedback. We appreciate it!
Written by a customer while visiting keurig.com
Customer Rating
5
Love having options
on January 27, 2025
Posted by: Sracca
Bought this to replace my Keurig cafe. We make pots of tea in the carafe. My son has become an iced coffee and tea barista. Souch nicer to have the option to make a full pot or just a cup for me
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
We are so happy to hear that you are enjoying the versatility of your new K-Duo Hot & Iced Coffee Maker! Thank you for sharing the love.
Written by a customer while visiting keurig.com
Posted by: Needs Work
Verified Purchase:Yes
I like everything about this maker. My only cons would be that I wish you could make the pot brew X-Hot and the controls could be more simplified.
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for taking the time to share your review and feedback. We are glad to hear that you are enjoying the K-Duo coffee maker and will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
3
Not made as sturdy.
on January 26, 2025
Posted by: Ally777
I’ve owned Keurig coffee makes for 18 years. This one feels cheap and flimsy. It is all thin plastic. The coffee is good but I don’t know how long it will last.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for sharing your review. We are sorry this is your initial impression. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: DTBlack
Verified Purchase:Yes
Love the Duo, Gen 2! The option to make a pot or a cup is fantastic. This is quieter and quicker than my old one that finally wore out.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for your review. We are glad you are loving the brewing options available with the K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Dobs
Verified Purchase:Yes
Love it! It brews fast so I don’t have to wait around for a long time waiting on coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you so much for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Not hot enough I think the hot plate not working right
Written by a customer while visiting keurig.com