Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: R_Fab
Verified Purchase:Yes
Fun Fact: Hidden in the Terms & Conditions you must purchase 16 total boxes (12 outside of the initial purchase) of K-Cup products in order to qualify for the half priced items. Before you purchase the Starter Kit be aware of what you are signing up for.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, thank you for taking the time to share your review and feedback.
Written by a customer while visiting keurig.com
Posted by: donnalaka
Verified Purchase:Yes
Nice coffee pot. It doesn't have an on/off button which I found weird. Really love the "extra hot" feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Compared to my last Keurig, that I had for years and loved, this is made with very flimsy , cheap materials. The pod coffee does not get hot. Even when I press hot. The brewer coffee tastes bad. Old. Currently looking for someone to give it to so I can purchase another brand. Good bye ole friend
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 20, 2025
Bridget, we value your time and would like to look into your concerns with the K-Duo Hot & Iced Single Serve & Carafe coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: TSmith123
Verified Purchase:Yes
Love it! We especially love the ability to set it to have our coffee ready in the morning!❤️
Written by a customer while visiting keurig.com
Posted by: Mary Joy
Verified Purchase:Yes
Love the ability to brew a pot or a quick cup.Coffee is hot and quality of machine seems similar to prior keurig owned . I've only owned it for a week so time will tell durability
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great k cup terrible and I mean Terrible carafe
on January 6, 2025
Posted by: Bob 80
The carafe side i should known a company makes it profit from k cups would not make it the carafe side user friendly. Warming plate only stays on for 2hr hr you have to reset auto brew every night the carafe can not go into the dishwasher no bold settings on the crafafe side the lip on
the warming plate keep the pot from sitting flat sometimes
the warming plate keep the pot from sitting flat sometimes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JohnWick
Verified Purchase:Yes
Absolute junk. Used maybe 10 times and it stops in the middle of a cup and now won't turn on. This is the second one that's done it. You product is garbage
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: GoodUnitPoorSupport
Verified Purchase:Yes
The Keurig Coffee Maker is works as expected. No complaints with the unit however the post purchase support was disappointing, a tad snarky and unnecessary. I did not appreciate it.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, June 4, 2025
Thanks for your review! We're happy to hear you are satisfied with your new K-Duo coffee maker and would love to hear some additional feedback of how we can provide you with an even better experience. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com