Customer reviews from keurig.com
Keurig - Keurig K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.7
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
194
4 Stars
32
3 Stars
8
2 Stars
6
1 Star
1
90%of customers recommend this product.
(
75 out of
83)
Customer Reviews for Keurig - Keurig K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: MeeneeMe
Verified Purchase:Yes
Works great, clean design, combo feature is a space saver
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Dave from Venice
Verified Purchase:Yes
Overall, we are happy. The carafe is a different shape than the previous model. We wish they included some paper filters or a reusable/washable filter. The same can be said for the water reserve....they don't give you the filter that is needed or the charcoal pod(s). Coffee brews faster and is hotter. Setup was fairly easy we shall see how things go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 7, 2024
Thank you for reviewing your K-Duo coffee maker Dave. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: Mcleod
Verified Purchase:Yes
Always a fan of the keurig since it came out!
Love the pot/single combo!
Love the pot/single combo!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thanks for the kind words. We're glad to hear about how much you are enjoying the flexibility of the K-Duo coffee maker!
Written by a customer while visiting keurig.com
Posted by: TayH
Verified Purchase:Yes
I really like the ability to brew single serve and a carafe for myself and others. It is a great feature to have the heated plate for the carafe stay warm for up to two hours on its own. It would be nice to have an option to turn on the heated plate again. Looking forward to using the iced coffee option. I do recommend ordering a reusable filter for the coffee grounds, but for the cost, it would be great if it came with one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for your review. We're glad to hear that you're enjoying the K-Duo coffee maker. If you would like to turn the warming plate back on, simply press and hold the CUPS button for 3 seconds. This will turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Suzy C
Verified Purchase:Yes
Nice coffee pot. Easy setup and easy to use. Brews coffee fast. I wish the markers in the water tank were marked better so it is easier to read and I wish the Xtra hot and strong buttons work for the carafe too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for taking the time to share your review Lucy. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Robert Baremore
Verified Purchase:Yes
Wording of instructions confusing with buttons on machine. Use of setting program timer is also confusing to set. I bought this duo for the ability to time set coffee, but nit pleased in the way if functions
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Hello Robert, we appreciate you taking the time to share your review and feedback. If you ever have any questions about the features or settings on your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: TRoyals
Verified Purchase:Yes
Very nice product. It dispenses water a lot faster than the previous model...love that.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Thank you so much for reviewing your K-Duo coffee maker and for your kind words. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: _coldbrew
Verified Purchase:Yes
This is a great coffee machine, especially for single roast cold brew coffee. Would be nice if it also did a cold brew for the large pot.
I would recommend this to a friend!
Written by a customer while visiting keurig.com