Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Love, Love, Love this machine. My husband uses the carafe, I use the extra hot feature and our son uses the iced feature. This is the perfect "family" coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 2, 2025
We’re so glad to hear the K-Duo coffee maker is a hit with the whole family! Thank you for having us as a part of your daily routine. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Sewmommy
Verified Purchase:Yes
I think it’s great having both machines in one place. I make ice coffee more than cappuccino at home was the deciding factor in buying this
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for taking time to share this feedback about the design of your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Works great! Love both the pot and single serving side. Very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you are enjoying the versatility of the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Donna. Enjoy!
Written by a customer while visiting keurig.com
Posted by: An unsatisfied customer
Verified Purchase:Yes
The coffee on the drip side is not as hot as it should be and the least amount of cups you can make is 6. Many times I only use 4 cups so this is a waste of money. When attempting to return the maker I found I must pay for shipping so I am sorry I made this purchase that now I’m stuck with.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 8, 2025
Thank you for sharing your review. We're sorry to hear the coffee maker didn’t meet your expectations. That’s not the experience we aim to provide, and we’d welcome the chance to make it right. When you're ready, please reach out to our Consumer Care team at 866-901-2739. We're available daily from 7:00 AM to 10:00 PM EST and happy to assist.
Written by a customer while visiting keurig.com
Posted by: Mark from Vermont
Verified Purchase:Yes
Absolutely love this K-Duo machine!! Versatile, easy to use, and top quality!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 10, 2025
Thank you so much for your kind words Mark. We are so happy you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Kayla K
Verified Purchase:Yes
This works great in an office setting. There are significantly less k-cup's being used which is perfect for a more eco-friendly office.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ecobb
Verified Purchase:Yes
So wonderful for true coffee drinkers. In my house, we easily finish a full pot in the morning. So nice to be able to have an extra cup in the afternoon.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We're delighted to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker is a part of your daily routine! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Pastordjr
Verified Purchase:Yes
First pot… tripped breaker. Reset breaker and when machine was turned on again smelled electrical wires burning in the machine and unplugged.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com