Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Melton
Verified Purchase:Yes
I love being able to get hot and cold beverages from my coffee maker. It’s so easy to operate.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker.
Written by a customer while visiting keurig.com
Posted by: Jimid
Verified Purchase:Yes
Brewed coffee doesn’t stay very hot in while on the burner
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 6, 2025
We value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Customer Rating
4
Nice but never received free coffee
on February 3, 2025
Posted by: ARamblingRose2
This dual coffee maker is nice. Works as advertised. I replaced the very expensive wifi Keurig that kept losing wifi connection.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: CamH
Verified Purchase:Yes
Absolutely great brewer. It brews fast and has a lot of features the essential and older models did not have. Love the compact design, it still fits on my Keurig pod holder drawer.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to share this feedback Cam! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
3
Excitement bubble burst
on February 3, 2025
Posted by: Richcathycat
I was looking forward to getting the sleek duo and minimize my counter. I had wanted one for years and it works nice. The brew pot doesn't make a good cup of coffee like my Cuisinart. It comes out watery. I tried adding extra filters for it to brew slower and extra coffee grounds but it's still not good. The strong function is only for the single brew side.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Milynda
Verified Purchase:Yes
Like the sleeker design and controls on front of brewer instead of top.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Hello Mylinda, we are delighted to hear that you are enjoying the updated design of your new K-Duo (Gen 2) coffee maker! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Customer Rating
5
It's a beautiful thing....
on February 1, 2025
Posted by: Santa Bruce
Bought and received the Duo about two weeks ago and we're in coffee heaven, full pot in the morning and a quick cup anytime during the day/evening.....super happy
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Duo
on February 1, 2025
Posted by: DanBran
We love our Duo. We use it every day. The iced coffee works great also.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Thank you for your review, Dan. We are glad you are loving all the brewing options available with your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com