Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: KimBerk
Verified Purchase:Yes
I was excited to see that Keurig made a coffee maker/single cup combo. I had one before made by another company and the water tank leaked. We then used another coffee maker brand and had a separate small Keurig. I am spoiled. This Keurig Gen 2 has a couple of issues that I am not happy with. We love the single cup side. It works better than our old small one. The coffee pot side has no way to adjust shut off time. It is two hours whether you want it that or not. I will not drink coffee that old. Also, you can only make a minimum of 6 cups at a time. When my husband is not home, I like to make 3 cups. That way, I can have a cup and then have a refill. Keurig pods are too expensive to have to make two cups for a refill. This wastes too much coffee. The hot plate does not keep the coffee pot hot enough and there is no way to adjust the temperature of it.
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
We appreciate your review and apologize that we could not meet your expectations Kim. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: CSmith
Verified Purchase:Yes
Easy to use! Love that I can place the water reservoir in a place that suits my needs and I have the option of single cup or pot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Toni Shortsleeve
Verified Purchase:Yes
A full crafe is programmed for wake-up and a Single Cup is great for an afternoon break.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Christine Countryman
Verified Purchase:Yes
We absolutely love this coffee pot system. All features work well and efficiently. The versatility of using pods or grounds, hot or iced is exactly what our family needs!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We are glad to hear that the while family is enjoying the new K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Jeffrey T
Verified Purchase:Yes
This was just what we needed for our camper. A full pot of coffee for the 2 of us. Or when our family comes along the k cups can suit individual tastes and the iced coffee option.
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Michelelinda
Verified Purchase:Yes
love it so far! works great for single serve or pitcher!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IheartCoffee2025
Verified Purchase:Yes
Enjoying the versatility of individual cups and full pots of coffee all in one machine with less countertop clutter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
Thanks for the amazing review! We really appreciate it.
Written by a customer while visiting keurig.com
Posted by: Sandymatt
Verified Purchase:Yes
If you like to use your own coffee. You need new specific to this exact brewery, stainless steel k cups. It won't work with the the stainless steel reusable k cups from my old duo non ice coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Thank you for sharing your review and feedback. The K-Duo (Gen 2) Hot & Iced coffee maker is equipped with MultiStream Technology, and is compatible with the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology. We hope this helps! If you have any questions about your brewer or any of the accessories, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com