Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: WD Carter
Verified Purchase:Yes
I have tried other brands and have had no luck with their brewing systems. I have owned this product for two weeks and it has not missed a beat. Fully satisfied.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for sharing this! We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Great version of a versatile machine
on February 15, 2025
Posted by: BBail3356
New version has many kinks of the original ironed out. Great to brew cups and full pots again .
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We are thrilled to hear that you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee maker
on February 15, 2025
Posted by: Nons
Love the one water tank that feeds the pot and K-cup both. Was a little surprised that the unit did not come with the filter dispenser or filter, don’t remember seeing that in any of the advertisements. Very inconvenient.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your review. We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Posted by: Retired Papa
Verified Purchase:Yes
Well, the main reason I bought this was because due to health reasons my wife needs to drink Decaf. My Ninja coffee maker made delicious coffee but Decaf does nothing for me so I needed a coffee maker that would easily make both. Ninja does have coffee makes that do pods and a carafe but it’s like one or the other and you have to switch components to brew each one.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: Leahhh
Verified Purchase:Yes
love everything about this coffee machine! it brews delicious pots when i have company and just single cups for just me.
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Mamasodd
Verified Purchase:Yes
The carafe part is great, but the single side says error every time we use it and the second time it works. So annoying.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: WPLJR
Verified Purchase:Yes
It failed the first time I used it and they made it more difficult than it should be to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mommuscles
Verified Purchase:Yes
My daughter loves this Keurig coffee maker. She said, "Mom, I finally got a hot cup of coffee."
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We're so glad to hear that your daughter is loving the K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thanks for sharing the love!
Written by a customer while visiting keurig.com