Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(611 Reviews)
Rating breakdown 611 reviews
5 Stars
469
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
368 out of
418)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Ellie g
Verified Purchase:Yes
This is so much better than our previous keurig system. Much faster and more flexible options.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We're glad you're enjoying your coffee maker, Ellie! Thank you for your review and feedback on the K-Duo coffee maker.
Written by a customer while visiting keurig.com
Posted by: donnalaka
Verified Purchase:Yes
Nice coffee pot. It doesn't have an on/off button which I found weird. Really love the "extra hot" feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TSmith123
Verified Purchase:Yes
Love it! We especially love the ability to set it to have our coffee ready in the morning!❤️
Written by a customer while visiting keurig.com
Posted by: Mary Joy
Verified Purchase:Yes
Love the ability to brew a pot or a quick cup.Coffee is hot and quality of machine seems similar to prior keurig owned . I've only owned it for a week so time will tell durability
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JohnWick
Verified Purchase:Yes
Absolute junk. Used maybe 10 times and it stops in the middle of a cup and now won't turn on. This is the second one that's done it. You product is garbage
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: GoodUnitPoorSupport
Verified Purchase:Yes
The Keurig Coffee Maker is works as expected. No complaints with the unit however the post purchase support was disappointing, a tad snarky and unnecessary. I did not appreciate it.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, June 4, 2025
Thanks for your review! We're happy to hear you are satisfied with your new K-Duo coffee maker and would love to hear some additional feedback of how we can provide you with an even better experience. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: Bill 111
Verified Purchase:Yes
I like the options the maker offers
Single, 12 cup and cold brew
Hope it last longer than the last two single cups
Single, 12 cup and cold brew
Hope it last longer than the last two single cups
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
We are glad to hear you are enjoying all the features of your new K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Great k cup terrible and I mean Terrible carafe
on January 6, 2025
Posted by: Bob 80
The carafe side i should known a company makes it profit from k cups would not make it the carafe side user friendly. Warming plate only stays on for 2hr hr you have to reset auto brew every night the carafe can not go into the dishwasher no bold settings on the crafafe side the lip on
the warming plate keep the pot from sitting flat sometimes
the warming plate keep the pot from sitting flat sometimes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com