Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Pete3026
Verified Purchase:Yes
Great so far. Would like to be able to make 4 cups in carafe. Better tasting single cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: Tomad
Verified Purchase:Yes
Love the ability to brew pot with ground coffee or cup with pods
Written by a customer while visiting keurig.com
Posted by: Ralph H
Verified Purchase:Yes
Works as it should. My wife uses the k cup side for tea and i ise it for am occasional cup during the afternoon. I use the pot in the mornings to take coffee to go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're delighted to hear that you are both enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for having us a part of your family Ralph. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
great features
on March 1, 2025
Posted by: justme59
my husband even liked it and it works good and had finally mastered turning it on
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're glad to hear that your husband is loving the K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Bakewell
Verified Purchase:Yes
Honestly, I think I’d rather have my keurig elite and a standard coffee machine. I feel like I really downgraded for the single serve side and I feel like it’s not that difficult to make a good drip coffee. I was really excited to save space with one machine, but I don’t think this pro outweighs the cons. The single serve side makes the coffee taste burnt? Even with the iced feature which claims to reduce heat as it finishes. I don’t see anything in the instructions about checking the temperature unlike the elite. I almost exclusively use the iced feature on the elite, so this is a huge downside for me. The settings on this are very basic and for the price I feel pretty bummed. I also noticed that if you leave the k-cup in the machine it will drip into the tray AND it doesn’t completely empty some k-cups that my elite does. Specifically the sugary iced drinks so I’ll have sludge either drip in the tray while I’m off to work or I’ll get sludge on my hands removing the cup immediately. Another thing I noticed is that this machine does not have a ground on the plug like the elite or classic. Not sure if that’s for a reason, but it feels like a downgrade in safety. Overall, I would not recommend this machine and especially not at the current price .. as a 2nd gen too? Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Disappointing in NJ
Verified Purchase:Yes
Loving this product satisfies my needs and my boyfriend’s
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect for our needs
on March 15, 2025
Posted by: Neesie
We love our new Keurig for the simplicity and that we are able to use it for *a pot of coffee or *a single cup of coffee or *a cold brew.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
We appreciate you taking the time to share this and we really appreciate the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: M Rimini
Verified Purchase:Yes
Had to get out instructions just to know how to turn off coffee pot. The auto-brew feature seems to want you to walk through all steps in setting time to brew each time it's turned on. Ordering direct was unable to use coupon code provided, instead received free Keurig K-Cups (would have rather had the discount).
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com