Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Marie80
Verified Purchase:Yes
I love it. My husband uses the carafe side and I use the pod side. It's nice to have one coffee machine on my coffee bar instead of two!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're so glad to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker is a great addition to your household! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Bakewell
Verified Purchase:Yes
Honestly, I think I’d rather have my keurig elite and a standard coffee machine. I feel like I really downgraded for the single serve side and I feel like it’s not that difficult to make a good drip coffee. I was really excited to save space with one machine, but I don’t think this pro outweighs the cons. The single serve side makes the coffee taste burnt? Even with the iced feature which claims to reduce heat as it finishes. I don’t see anything in the instructions about checking the temperature unlike the elite. I almost exclusively use the iced feature on the elite, so this is a huge downside for me. The settings on this are very basic and for the price I feel pretty bummed. I also noticed that if you leave the k-cup in the machine it will drip into the tray AND it doesn’t completely empty some k-cups that my elite does. Specifically the sugary iced drinks so I’ll have sludge either drip in the tray while I’m off to work or I’ll get sludge on my hands removing the cup immediately. Another thing I noticed is that this machine does not have a ground on the plug like the elite or classic. Not sure if that’s for a reason, but it feels like a downgrade in safety. Overall, I would not recommend this machine and especially not at the current price .. as a 2nd gen too? Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
great features
on March 1, 2025
Posted by: justme59
my husband even liked it and it works good and had finally mastered turning it on
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're glad to hear that your husband is loving the K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Ralph H
Verified Purchase:Yes
Works as it should. My wife uses the k cup side for tea and i ise it for am occasional cup during the afternoon. I use the pot in the mornings to take coffee to go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're delighted to hear that you are both enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for having us a part of your family Ralph. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Best one yet
on March 1, 2025
Posted by: Vernh
This Keurig is the best one I’ve ever owned. The carafe side brews nice and hot just like I want. The single side can brew extra hot along with extra strong. Both sides have just the right sizes I like to brew
Written by a customer while visiting keurig.com
Posted by: Tomad
Verified Purchase:Yes
Love the ability to brew pot with ground coffee or cup with pods
Written by a customer while visiting keurig.com
Posted by: CarolAnn722
Verified Purchase:Yes
The x heat button is good but my coffee is still cold
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Waldobear
Verified Purchase:Yes
I love having one unit to do single cups and a whole pot. Some nice features and coffee decent but I wish it would not spit over the counter so much at the end of a brew. Still a small negative for a nice unit.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for taking the time to share your feedback and review with us. The behavior you've described in your review is not typical of the K-Duo Hot & Iced Single Serve & Carafe coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com