Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(612 Reviews)
Rating breakdown 612 reviews
5 Stars
470
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Eyball
Verified Purchase:Yes
The K-cup side is great but I do have a few minor knit picks on the coffee pot side. First, the warming plate only stays on for 2 hours and no way to customize it. I know you can turn it off and back on by holding in the button but I often forget and then end up with a lukewarm cup of coffee. My other complaint is that you have to cycle through the settings every time you set the timer. It does keep the time but you have to acknowledge it and the cup size every time you set it. I am used to my old brewer where you could just turn it to auto and press brew. I will say this brewer is nice and compact for being dual function. If it lasts as long as the one it replaced I will be happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 6, 2025
Thank you for taking the time to share this review with us. We appreciate your detailed feedback and will share it with the appropriate teams. If you ever need any assistance with your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee pot
on January 31, 2025
Posted by: Sadie22
I love all the features on it. I can set it to come on automatically or I can make a single cuo
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
That is what we like to hear! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Customer Rating
5
Great features
on January 31, 2025
Posted by: whosjoe
I bought this 2 months ago and I love it. Gets coffee hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Duo
on February 1, 2025
Posted by: DanBran
We love our Duo. We use it every day. The iced coffee works great also.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Thank you for your review, Dan. We are glad you are loving all the brewing options available with your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Jimid
Verified Purchase:Yes
Brewed coffee doesn’t stay very hot in while on the burner
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 6, 2025
We value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Customer Rating
5
Easy to use
on February 9, 2025
Posted by: Connie510
Love having the ability to make one cup of coffee or a full pot. Also like that the pot has a warming plate.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you so much for your review. We are glad you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker.
Written by a customer while visiting keurig.com
Posted by: PA Mtns Coffee drinker
Verified Purchase:Yes
Purchased to replace my Cruisnart dual coffee maker. This dual coffee maker has been a successful purchase. The Keurig does not spit coffee over my counter like my old coffee dual machine. Also love the one water reservoir on the Keurig.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We are thrilled to learn that you’re loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for sharing your feedback! Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
4
Coffee brewed in carafe is not hot enough brewed….
on February 23, 2025
Posted by: Jan90652
Verified Purchase:Yes
Carafe coffee temperature isn’t hot enough for us when first brewed it should hotter
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com