Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(612 Reviews)
Rating breakdown 612 reviews
5 Stars
470
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
369 out of
419)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Makes excellent coffee. This holds true for both grounds and pods. I wish the pod side had an inch more clearance for taller mugs. We like the front controlls for ease of use from a wheel chair.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Richarda
Verified Purchase:Yes
I can't see any issues with my choice and the extra hot coffee brew is a winner
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
Thank you for your review. We are glad you are loving the brewing options available with the K-Duo coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Channing
Verified Purchase:Yes
I love it. Best purchase i made for myself for Chrismas
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bryan1975
Verified Purchase:Yes
My girlfriend likes it hot and I like it iced it's the best of both worlds
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
We just love to hear that you can both enjoy your preferred brew with K-Duo coffee maker! Thank you for sharing your review.
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect for our needs
on December 27, 2024
Posted by: JoeL33
I’m glad I went with Keurig. Previous coffee maker just didn’t cut it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 6, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: RonBT
Verified Purchase:Yes
So far, so great!
I am more than happy with my new K-Duo. It has met, if not exceeded my expectations.
I am more than happy with my new K-Duo. It has met, if not exceeded my expectations.
Response from keurig.comBy Keurig Consumer Care, January 6, 2025
That is what we like to hear! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Posted by: Mabob
Verified Purchase:Yes
As a total coffee maker i have given it 2 stars
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 31, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: K Randolph
Verified Purchase:Yes
Gen 2 is SO much better than Gen 1! We had issues with the coffee pot leaking all over everything when pouring a cup, but Gen 2 works great! Buttons are easy to read and understand. Love the K-cup feature! Recommended!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 6, 2025
Thank you for taking the time to share this feedback on the second generation of our K-Duo coffee maker! We appreciate it!
Written by a customer while visiting keurig.com