Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
413
4 Stars
76
3 Stars
30
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
315 out of
358)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
4
KDuo
on January 10, 2025
Posted by: skcoffee
We use our KDuo both ways and are happy with the product. My only gripe is when we use the carafe the bottom of the coffee holder is partially full of water when we remove the holder. I soak it up with paper towel and dry it out. Am I doing something wrong???
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you for taking the time to share your feedback and review with us. The behavior you've described in your review is not typical of the K-Duo Hot & Iced Single Serve & Carafe coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
Great coffee
on January 11, 2025
Posted by: Sherjo
I have had several Keurig coffee makers. We are really enjoying our new brewer and the coffee, whether brewed or keurig pids, is great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you so much for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Shirley A
Verified Purchase:Yes
I’m a longtime purchaser of various Keurig models, but I wanted to get rid of my separate carafe coffeemaker. The K-Duo Gen 2 has everything I need in a simpler format for a quick, individualized cup or a carafe. It’s very easy for each user to quickly select the brew size, strength and temperature for a cup or to make a pot. Every single cup brew cycle is very fast, and the extra hot setting is much improved over my K Elite model and very hot. The design is attractive, and the unit is compact and barely larger than my prior K Elite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DTBlack
Verified Purchase:Yes
Love the Duo, Gen 2! The option to make a pot or a cup is fantastic. This is quieter and quicker than my old one that finally wore out.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for your review. We are glad you are loving the brewing options available with the K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love having options
on January 27, 2025
Posted by: Sracca
Bought this to replace my Keurig cafe. We make pots of tea in the carafe. My son has become an iced coffee and tea barista. Souch nicer to have the option to make a full pot or just a cup for me
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
We are so happy to hear that you are enjoying the versatility of your new K-Duo Hot & Iced Coffee Maker! Thank you for sharing the love.
Written by a customer while visiting keurig.com
Posted by: Eyball
Verified Purchase:Yes
The K-cup side is great but I do have a few minor knit picks on the coffee pot side. First, the warming plate only stays on for 2 hours and no way to customize it. I know you can turn it off and back on by holding in the button but I often forget and then end up with a lukewarm cup of coffee. My other complaint is that you have to cycle through the settings every time you set the timer. It does keep the time but you have to acknowledge it and the cup size every time you set it. I am used to my old brewer where you could just turn it to auto and press brew. I will say this brewer is nice and compact for being dual function. If it lasts as long as the one it replaced I will be happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 6, 2025
Thank you for taking the time to share this review with us. We appreciate your detailed feedback and will share it with the appropriate teams. If you ever need any assistance with your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee pot
on January 31, 2025
Posted by: Sadie22
I love all the features on it. I can set it to come on automatically or I can make a single cuo
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
That is what we like to hear! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Customer Rating
5
Great features
on January 31, 2025
Posted by: whosjoe
I bought this 2 months ago and I love it. Gets coffee hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com