Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Coffee is great. Wife and I love used the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gary W1
Verified Purchase:Yes
Great coffee maker I wish I upgraded sooner. After my Keurig 2.0 finally stopped working well for over 8 years I shopped around and tried this and am really happy. The coffee pot and auto brew options are great and the single cup is perfect when I just need a quick coffee in my travel mug.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kat_B
Verified Purchase:Yes
We’ve had this coffee make a couple of weeks now and it seems to working great. It’s easy to use and I love that you don’t have to wait for the water to heat like some of the older Keurig models.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 30, 2025
Music to our ears. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Duo-hot-&-iced-Single-Serve-Carafe-Coffee-Maker
on May 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
Machine works great. Coffee comes out nice and hot. Brews quickly. Very happy.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 30, 2025
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: KimBerk
Verified Purchase:Yes
I was excited to see that Keurig made a coffee maker/single cup combo. I had one before made by another company and the water tank leaked. We then used another coffee maker brand and had a separate small Keurig. I am spoiled. This Keurig Gen 2 has a couple of issues that I am not happy with. We love the single cup side. It works better than our old small one. The coffee pot side has no way to adjust shut off time. It is two hours whether you want it that or not. I will not drink coffee that old. Also, you can only make a minimum of 6 cups at a time. When my husband is not home, I like to make 3 cups. That way, I can have a cup and then have a refill. Keurig pods are too expensive to have to make two cups for a refill. This wastes too much coffee. The hot plate does not keep the coffee pot hot enough and there is no way to adjust the temperature of it.
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
We appreciate your review and apologize that we could not meet your expectations Kim. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love this machine. Finally a full pot of coffee. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you so much for your review, Cynthia. We are glad you are enjoying your K-Duo Hot & Iced coffee maker. Nothing better than a full pot of coffee!
Written by a customer while visiting keurig.com
Posted by: TJ88
Verified Purchase:Yes
Just your average coffee maker. It does take up less space than having 2 separate ones. Directions were difficult to understand but we were able to get it going.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This duo is perfect! I love the ice coffee I can make one day then next day switch it up. Or I start my days with hot and end with cold. It’s really a nice edition to my kitchen.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
We are very glad you are enjoying your K-Duo Hot & Iced coffee maker. Thank you so much for your review and feedback. Having the two options is so awesome! Happy brewing!
Written by a customer while visiting keurig.com