Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6 out of 5
4.6
(688 Reviews)
Open Ratings Snapshot
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product. 
(
422 out of 481
)
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Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
4 out of 5
4
Better than Gen 1
on October 16, 2025
Posted by: Penmaker
Verified Purchase:Yes
I purchased the coffee maker after my Gen 1 decided to go flakey on me, by not dispensing the same number of ounces I selected. Instead of 12 cups in the carafe I would get any amount other than 12. same with cups.
The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase.
That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head.
I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareOctober 23, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
The Waiting Was Worth It!
on August 12, 2024
Posted by: Doris Mernack
Verified Purchase:Yes
I have been waiting for Keriug to come out with a dual coffee maker that has the, hot/ ice feature on it for a long time, and was so excited when i saw this K-DUO on their web site. I ABOUSALTLEY love this coffee maker, it is nice looking, takes up less space than my K-Elite , easy to program and makes great tasting coffee, I make a green ice tea when I get home from work every night and it is so good.It brews up a nice tasting
kraft of groud coffee in a very short tine. I especially like the extra hot freature on it. Keriug sent me a coupan for 50 % Off for 5 k pods just for registering.If u want a nice dual coffee maker I would recommend this one.if
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Enjoying it but not wowing me.
on August 15, 2024
Posted by: Sherry75
Verified Purchase:Yes
I receive my coffee maker about a week ago. I like the ice coffee feature and the x-hot button cause I like my cup of coffee very hot. As far as price goes I do think it is a bit over priced.i would of waited till they came down in price but my previous coffee maker broke and I didn’t want to buy one now and buy another one later. And the 2 features the x-hot button and the ice coffee button sold me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Quality
on August 17, 2024
Posted by: Ralph Schmidlap
Verified Purchase:Yes
A few too many buttons but now that we've figured out why they are flashing constantly, we love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Built sturdy and not cheaply made
on August 31, 2024
Posted by: Abandy66
Verified Purchase:Yes
Best coffee maker each cup has full robust flavor and the ice coffee comes out perfect every time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
It is what I purchased and works as it should.
on September 17, 2024
Posted by: Chrisie
Verified Purchase:Yes
It works well. We have used it since Sunday, Sept. 15.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareOctober 7, 2024
Chrisie, we are thrilled to hear that you are loving your new K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Versatility is the name of the game!
on September 19, 2024
Posted by: Donna Brehler
Verified Purchase:Yes
Love the versatility of making a pot of coffee or individual cup!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareOctober 7, 2024
We are very happy to hear that you are enjoying the versatility of the K-Duo coffee maker Donna. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Best machine
on September 19, 2024
Posted by: Soundmind
Verified Purchase:Yes
Great machine comes in Clutch It’s great for iced coffee and it comes in clutch for hot coffee
Response from keurig.comBy Keurig Consumer CareOctober 7, 2024
Thank you for your kind words! We are thrilled to hear that you’re enjoying both iced and hot coffee with your K-Duo coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
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