The Keurig Coffee Maker is works as expected. No complaints with the unit however the post purchase support was disappointing, a tad snarky and unnecessary. I did not appreciate it.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care, June 4, 2025
Thanks for your review! We're happy to hear you are satisfied with your new K-Duo coffee maker and would love to hear some additional feedback of how we can provide you with an even better experience. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
This works way better than the last Keurig. I like the xtra hot feature when using creamers. The pot is helpful when there are more than 2 people drinking coffee.
This machine works likes all the other keurig coffee machines. I like that there are more that one prong to open the coffee pods. I have not used the coffee maker.
It’s a nice coffee pot. But, I am not happy I have to buy the crazy pod if you want to put in your own brew. It’s to complicated. I don’t have time to mess with that. Plus you need more then one.