Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: BBB in AZ
Verified Purchase:Yes
We are enjoying our new K-Duo. The coffee is more flavorful. The display panel is easy to read and easy to follow. Haven't tried yhe Iced Tea pods yet. Looking forward to that...we did order two tumblers for iced products.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I am very happy with my new Keurig! It is very fast in the morning making my first cup of coffee.
I am very pleased with my new Keurig!!!
I am very pleased with my new Keurig!!!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We love hearing this, Bryan! Thank you for your review and feedback on your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Ellie g
Verified Purchase:Yes
This is so much better than our previous keurig system. Much faster and more flexible options.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We're glad you're enjoying your coffee maker, Ellie! Thank you for your review and feedback on the K-Duo coffee maker.
Written by a customer while visiting keurig.com
Posted by: Sandymatt
Verified Purchase:Yes
If you like to use your own coffee. You need new specific to this exact brewery, stainless steel k cups. It won't work with the the stainless steel reusable k cups from my old duo non ice coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Thank you for sharing your review and feedback. The K-Duo (Gen 2) Hot & Iced coffee maker is equipped with MultiStream Technology, and is compatible with the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology. We hope this helps! If you have any questions about your brewer or any of the accessories, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Coffee Fan 239
Verified Purchase:Yes
I have been happy so far with the product and love the options of how I want my coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Kim4621
Verified Purchase:Yes
Love all it does. Only one quirk: we seem to have to set the coffee pot timer daily. And it's hard to override it. Other than that, it's great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hello and thank you for your review, Kim. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: LesBMe
Verified Purchase:Yes
This machine is great! I’m the only one in my family that drinks caffeinated coffee. I can brew a pot of coffee for my family members who drink decaf coffee and brew a single cup of caffeinated coffee for myself! There are many coffee options to choose from as well. I’m in the trial era at the moment, not sure which coffee brand/flavor is yet my favorite. I just tried the iced coffee option and could take it or leave it, but then I’m not much of an iced coffee drinker. Usually if I want an iced coffee or blended iced coffee I’ll make a trip to my local coffee shop. Overall this machine serves all of my coffee needs!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We love, love, love hearing this! Thank you for taking the time to give us your feedback on the K-Duo coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: DFWbusyb
Verified Purchase:Yes
Finally Fast Brew! Instead of waiting for a minute plus - this is near instant brew for K-Cups. Very nice design and stylish. Easy to use - I have had 3 different Keurig Duo Brew Makers and this meets all my expectations - so far my favorite
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 27, 2025
Thank you so much for reviewing your coffee maker and for your kind words about your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com