Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Customer Rating
5
Loving it
on January 13, 2025
Posted by: Belopez
I’m loving my Keurig duo. Enjoying the option of using of making multiple cups of grind coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Brian Todd
Verified Purchase:Yes
Product is very easy to use, offers multiple features and looks excellent on the kitchen counter!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Brian. Enjoy!
Written by a customer while visiting keurig.com
Posted by: srshaver
Verified Purchase:Yes
Love it! Especially the larger, combined water reservoir.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my new “DUO”
on January 17, 2025
Posted by: LJF39
I bought this when my Cusinart started leaking. I love that there’s just one water tank and you can choose a six cup carafe or eight etc. Also the the hot n cold K Cup feature. Awesome machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JC in GC
Verified Purchase:Yes
Loving it so far. Our 2nd Keurig with carafe and kpod. Used every day! Have not tried iced coffee as it's wintry now.
A welcome improvement: easier to handle water reservoir, thank you!
Improvement suggestion for next time: reservoir on the side so don't have to pull out the Keurig all the time to refill.
A welcome improvement: easier to handle water reservoir, thank you!
Improvement suggestion for next time: reservoir on the side so don't have to pull out the Keurig all the time to refill.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JHub
Verified Purchase:Yes
Replaced coffee Brewer and Keurig with one machine and gained counter space. It brews good coffee too.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We're glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for your review and feedback.
Written by a customer while visiting keurig.com
Posted by: R Schuller
Verified Purchase:Yes
Bought Kuerig prod for nearly 15 yrs love them all
I would recommend this to a friend!
Written by a customer while visiting keurig.com