Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: JBJones
Verified Purchase:Yes
Amazing coffee machine. I love it. Keeps coffee very hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Frith
Verified Purchase:Yes
Love this machine. I've had other Keurigs, but this is the crem de la crem. Fast, efficient, and has everything I need.
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Sher4321
Verified Purchase:Yes
This is perfect for us. Daily my husband drinks a couple cups a coffee- so the carafe is perfect. I drink warm and cold tea and when guests come over the individual pods are petfect!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
We're honored to be a part of your daily routine! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Mabob
Verified Purchase:Yes
As a total coffee maker i have given it 2 stars
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 31, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Needs Work
Verified Purchase:Yes
I like everything about this maker. My only cons would be that I wish you could make the pot brew X-Hot and the controls could be more simplified.
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for taking the time to share your review and feedback. We are glad to hear that you are enjoying the K-Duo coffee maker and will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It does what it is supposed to do, makes coffee, either by the pot (drip) or by the cup (k-cup pods). I also purchased the reusable pods so I can use my own ground coffee instead of k-cups. I dislike throwing away plastic pods into the landfill. I use a zerowater countertop filter for the water. The removal of the TSP’s in tap water reduces the frequency of descaling.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Customer Rating
5
Loving it
on January 13, 2025
Posted by: Belopez
I’m loving my Keurig duo. Enjoying the option of using of making multiple cups of grind coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com