Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Essine RyTi
Verified Purchase:Yes
All I can say is this machine is the smartest, most Joyful, and Best Purchases I have made all year. Keurig has done it again ! 😁
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
We are very glad you are enjoying your K-Brew and Chill coffee maker. Thank you so much for your review and feedback, Essine. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Bozgirl95
Verified Purchase:Yes
Brewing is slow and does not brew correct amount of selected size
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 9, 2025
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Morning Go
Verified Purchase:Yes
Great start to my morning. And the iced coffee option rounds out my afternoon.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 31, 2025
We're glad you've found the perfect fit for your kitchen!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It runs constantly. Doesnt make cold water like it says. Over priced. It does a clean out after each cup and the drip tray for that is shallow so basically have to empty and clean. After every cup
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: Grace G
Verified Purchase:Yes
I have only been using it several weeks.And so far I love had no issues. Make sure that you read how to use it.And when she start using it it's very easy to follow and do good luck
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 15, 2025
We are thrilled to learn that you’re loving your coffee maker. Thank you for sharing your feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Chels68
Verified Purchase:Yes
Loving every second of this machine!! I just wish they went to a 18oz size cup 😭
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Thank you so much for your review. We are glad you are enjoying your coffee maker.
Written by a customer while visiting keurig.com
Customer Rating
4
Hot Coffee is Perfect, cold brew fan runs too much
on September 2, 2025
Posted by: Loyal Keurig Fan
Verified Purchase:Yes
The hot coffee side is perfect, the cold brew fan having to run all the time not so great. I"m concerned the motor will wear out and I'll need to replace the coffee brewer sooner than I'd like. My last Keurig still works except for the 12 oz button. I have a back up but did not expect to need one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 3, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your coffee maker.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Makes good iced drinks, but I’m not sure it’s worth it. I didn’t realize the cooling fan on the system runs 24/7. I had a regular machine that made over ice brew, and while that would water the drinks down, it wasn’t always running. Seems like there must be a better way. I wouldn’t buy again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. This is certainly not the experience we want you to have and we will be happy to assist you. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com