Customer reviews from keurig.com
Keurig K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.7
(198 Reviews)
Rating breakdown 198 reviews
5 Stars
152
4 Stars
34
3 Stars
7
2 Stars
4
1 Star
1
89%of customers recommend this product.
(
47 out of
53)
Customer Reviews for Keurig K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Coreyt5
Verified Purchase:Yes
It’s buried in the FAQ but you have to use K-cups. Disposable do not work for the Chill feature. K-Cup has announced they are developing a disposable k-cup for 2025 that will work with the system. If you use Kcups then the coffee does come out chilled, like, not even close to room temperature, but much much cooler.
The science of the machine is that the hot water goes into the Kcup and then suctioned out of it which takes the coffee through a cooling process. That’s why the disposable cups don’t work because the suction is not possible with their design.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Arron
Verified Purchase:Yes
This is, hands down, the best Keurig there is. The difference in the “brew over ice” feature and the new “quick chill” feature is night and day. The quick chill really does make it as cold as a coffee shop, and retained full flavor of my pod I used! I also appreciate how the engineers of this went out of their way to make it practically maintenance free. The only thing you have to do after initial set up is empty the drip tray, the area under your cup, every 2-3 cold brews you make.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 14, 2024
Thank you so much for your kind words and feedback! We are thrilled to hear that you are enjoying our new QuickChill Technology in the K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com
Posted by: Jennifer King
Verified Purchase:Yes
Absolutely Love this machine!!! Now i can make my Iced Coffee at home just like my hot coffee! Super easy upkeep as well. I am sooo beyond happy with this purchase!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 3, 2024
We love to hear this Jennifer! We're glad that you're enjoying iced coffee at home with your new K-Brew + Chill coffee maker. Thank you for taking the time to share this feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Tcbow320
Verified Purchase:Yes
My husband likes hot coffee and I like iced! This is the perfect compromise! The coffee is more flavorful because of the extra holes. The hot is great as always. But the cold/iced option is TRULY cold! No more watered down ice coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2024
We're delighted to hear that you are both enjoying your favorite iced and hot coffee with your new K-Brew + Chill coffee maker. Thank you for having us a part of your family. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Corey B
Verified Purchase:Yes
Great coffee maker. When standing within 2 feet of it, the sound of the fan is audible, even in quiet mode, but it’s not a nuisance. That’s about the only issue I’ve noticed. The water tank is easy to fill and it’s nice to have cold coffee so easily.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 10, 2024
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Adventures Await
Verified Purchase:Yes
We get great tasting hot and cold coffie. The brew settings are simplified so it's very straight forward. I was very happy to find reuseable pods that work!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thanks for the kind words. We're glad to hear about how much you are enjoying great tasting cups of coffee with your new K-Brew + Chill coffee maker!
Written by a customer while visiting keurig.com
Posted by: Daisyc
Verified Purchase:Yes
This coffee maker heat up the coffee in record time and it it hot. Great for making tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
We just love hearing this! Thank you for taking the time to review your K-Brew + Chill coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous 2024
Verified Purchase:Yes
Very interesting technology combining both hot and cold. Congratulations to Keurig for cracking the Cold Coffee nut, need to a place to start and build upon, that’s what great companies do.
Some notes from the initial experience.
Some notes from the initial experience.
Hot coffee seemed watered down, not as hot as other Keurig Brewers and volume was less than standard 8 oz (all drinks selected at 8 oz.)
For the Cold beverage, surprised that the system required 6 hours to create the chill bank for cooling the coffee, that’s a long time to wait. The first beverage was nice and cold however each subsequent beverage was warmer. The user is only able to brew 4 beverages, the system goes into the chilling mode and takes 6 hours to completely recharge the chill bank. Keurig added a nice rinse feature to minimize cross contamination from one coffee flavor to another. Not sure how well it handles all of Keurig’s flavor.
All in all a fine machine with technologies to be improved upon. Caution not to lose site of what made Keurig a strong brand and company, it’s a Good Cup of Coffee every time.
Good luck, look forward to future systems.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2024
Thank you very much for your review and feedback. We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com