Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Coreyt5
Verified Purchase:Yes
It’s buried in the FAQ but you have to use K-cups. Disposable do not work for the Chill feature. K-Cup has announced they are developing a disposable k-cup for 2025 that will work with the system. If you use Kcups then the coffee does come out chilled, like, not even close to room temperature, but much much cooler.
The science of the machine is that the hot water goes into the Kcup and then suctioned out of it which takes the coffee through a cooling process. That’s why the disposable cups don’t work because the suction is not possible with their design.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Angela P
Verified Purchase:Yes
Did not like this brewer at all. coffee did not come out very hot and tasted awful. after all the trouble shooting with keurig I asked to return it and was given a hard time! even have to pay for the shipping out of my own pocket! the whole experiance has me angry and I think after all these years Im done with keurig!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: WIWA
Verified Purchase:Yes
This is, hands down, the best Keurig there is. The difference in the “brew over ice” feature and the new “quick chill” feature is night and day. The quick chill really does make it as cold as a coffee shop, and retained full flavor of my pod I used! I also appreciate how the engineers of this went out of their way to make it practically maintenance free. The only thing you have to do after initial set up is empty the drip tray, the area under your cup, every 2-3 cold brews you make.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 14, 2024
Thank you so much for your kind words and feedback! We are thrilled to hear that you are enjoying our new QuickChill Technology in the K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com
Posted by: Mrs Central Jersey
Verified Purchase:Yes
Not cold water but rather room temp water. The blue lights keep on flashing for a whole week. No cold water whatsoever. Waste of money. I do not recommend.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 28, 2025
This is definitely not the experience we want you to have with your new K-Brew + Chill coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jmrdccd
Verified Purchase:Yes
Iced coffee is so cold and delicious! You won’t regret it! And the spread stream for the new hot coffee is wonderful
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
We are very happy to hear that you are enjoying the versatility of brewing a delicious hot or iced coffee with the K-Brew + Chill coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
5
great.............................................
on March 23, 2025
Posted by: ralph1025
Verified Purchase:Yes
its a really good coffee maker...........................
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
Thanks for the kind words, Ralph. We're glad to hear about how much you are enjoying your new K-Brew + Chill coffee maker!
Written by a customer while visiting keurig.com
Posted by: Selena H
Verified Purchase:Yes
The cold tank didn’t work so it’s pretty much like a standard Keurig but bulkier
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Brew + Chill coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It runs constantly. Doesnt make cold water like it says. Over priced. It does a clean out after each cup and the drip tray for that is shallow so basically have to empty and clean. After every cup
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com