Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Donna Strinko
Verified Purchase:Yes
It’s bigger than I thought but works well. I wasn’t aware I had to rinse after each cold brew but getting used to the brewer
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
Thank you so much for taking the time to review your K-Brew + Chill coffee maker. We appreciate the feedback Donna. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love my new Brew + Chill! Meets all my needs.
on October 4, 2025
Posted by: JINDURHAM
Verified Purchase:Yes
Awesome Buy! Hot and Cold in one! Easy to use. Only negative is the noise of the chill feature.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for reviewing your K-Brew + Chill coffee maker Joyce. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Let me start by saying we have only been using this K-Brew & Chill for about 2 weeks. We replaced our K-Supreme plus, which we had problems with from day one & made horrible coffee. Compared to that machine, the brew & chill is awesome! The coffee, hot or cold, tastes so much better. We didn’t realize how bad the coffee tasted with the old machine until now. The coffee does not splatter all over the counter. The cold coffee comes out cold enough to drink without adding ice. Prior to purchasing this maker I did have a few concerns, one: the maker running like a refrigerator to keep the cold component cold & two: the amount of liquid in the drip tray from the rinse cycle. What we have learned is that the fan that runs to keep the component cold is not hardly noticeable, so the noise is not a problem. Whether it will make a difference to our electric bill is yet to be seen. The drip tray will hold enough liquid for about 2 rinse cycles. It seems to only automatically run a rinse cycle after a cold brew is completed. You also need to wait to remove the used k cup until after the rinse cycle has completed. So I just have gotten into the habit of emptying & rinsing the tray after every cold brew. Not a big deal. We love this machine so far but only gave it 4 stars due to only having it for 2 weeks & not knowing if our electric bill will go up.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2025
We are thrilled to hear that you are loving your Keurig coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Makes good iced drinks, but I’m not sure it’s worth it. I didn’t realize the cooling fan on the system runs 24/7. I had a regular machine that made over ice brew, and while that would water the drinks down, it wasn’t always running. Seems like there must be a better way. I wouldn’t buy again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. This is certainly not the experience we want you to have and we will be happy to assist you. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: KSuzanne
Verified Purchase:Yes
I love how easy it is, but I've come to expect that from Keurig. I really love the versatility of beverages. The hot is really hot, but the cold is really cold and I didn't know what to expect from that.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 22, 2025
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
A Two for one! hot and cold! This is the best item
on September 15, 2025
Posted by: Bree55
Verified Purchase:Yes
I absolutely love this machine! I can make my own iced coffee anytime I want and it is so good
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
We’re so glad to hear that you’re enjoying your K-Brew + Chill Coffee Maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Replacement of one that was only a year old
on September 14, 2025
Posted by: APerez67
Verified Purchase:Yes
Great machine so far. It's replacing another that died after a year, so we will see if this one has a better life cycle. If not, I'll have to rethink my use of Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Glow Girl
Verified Purchase:Yes
This is a fantastic keurig. I love the cold brew feature. My coffee tastes better than ever. I only wish there was an on /off button.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 15, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Brew + Chill coffee maker. Happy brewing!
Written by a customer while visiting keurig.com