Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Greg O
Verified Purchase:Yes
Love it! This replaced a 14-year-old keurig 2.0. Coffee tastes great, it doesn't take excessively long to brew on "strong" brew setting like some of the early multi stream models. And the iced coffee is great. Really enjoy brewing a cold cup here and there. This is definitely the machine to have, if you like to make cold coffee on occasion.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
We’re so glad to hear that you’re enjoying your upgrade to the K-Brew + Chill coffee maker! Thank you for sharing the love Greg! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Heidi F4430
Verified Purchase:Yes
Love this Keurig! You can have both hot or cold coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 7, 2025
We are thrilled to hear that you are enjoying both hot and cold cups of coffee with your K-Brew + Chill coffee maker! Happy brewing Heidi!
Written by a customer while visiting keurig.com
Posted by: Pete from Gibsonia PA
Verified Purchase:Yes
Nice product. Well designed. Makes great hot or cold coffee. I like the pitcher for water. Much easier to use than older machine I had.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
Hello Pete, we appreciate you taking the time to share this positive review and feedback with us! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
The cold features were no that cold. Disappointed
on March 31, 2025
Posted by: Lupdizzle
Verified Purchase:Yes
I was very disappointed my coffee tasted water down.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 2, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of the K-Brew + Chill coffee maker. This is certainly not the experience we want you to have and we will be happy to look into your concerns further. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Coffee drinker211
Verified Purchase:Yes
New k-brew, is awesome! This is our fourth mashing and with the new four pin top we have had no blow outs! The new water craft on the front is so much better with the handle!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim K1
Verified Purchase:Yes
I like this machine but have a couple of caveats. The first is the fan on it is always running. It says 6 hours to get drinks ready for cold brew. I personally would just rather throw ice in it. It's not too noisy but a bit annoying. Secondly, I'm not a fan of the options for the cold brew from Keurig's website. The Strawberry Acai tastes like medicine. Seriously. The Swiss Miss chocolate is so watery by the time you're done it's not good. The Lipton iced teas are good but I'm looking elsewhere to purchase drinks. In hindsight I would have gone with a smaller coffee maker and skipped the cold brew.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thanks for your feedback, Jim. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Fathers day gift
Verified Purchase:Yes
Works great for the iced coffee, exactly what we wanted.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Selena H
Verified Purchase:Yes
The cold tank didn’t work so it’s pretty much like a standard Keurig but bulkier
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Brew + Chill coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com