Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
206
4 Stars
46
3 Stars
12
2 Stars
9
1 Star
11
80%of customers recommend this product.
(
103 out of
129)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Jim K1
Verified Purchase:Yes
I like this machine but have a couple of caveats. The first is the fan on it is always running. It says 6 hours to get drinks ready for cold brew. I personally would just rather throw ice in it. It's not too noisy but a bit annoying. Secondly, I'm not a fan of the options for the cold brew from Keurig's website. The Strawberry Acai tastes like medicine. Seriously. The Swiss Miss chocolate is so watery by the time you're done it's not good. The Lipton iced teas are good but I'm looking elsewhere to purchase drinks. In hindsight I would have gone with a smaller coffee maker and skipped the cold brew.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thanks for your feedback, Jim. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Fathers day gift
Verified Purchase:Yes
Works great for the iced coffee, exactly what we wanted.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Essine RyTi
Verified Purchase:Yes
All I can say is this machine is the smartest, most Joyful, and Best Purchases I have made all year. Keurig has done it again ! 😁
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 1, 2025
We are very glad you are enjoying your K-Brew and Chill coffee maker. Thank you so much for your review and feedback, Essine. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: LMbbb
Verified Purchase:Yes
Too big. Too heavy. Too loud!!!
Motor runs all day. Big mistake. Bbbbbbbbnbbbbb
Motor runs all day. Big mistake. Bbbbbbbbnbbbbb
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ramona371
Verified Purchase:Yes
I have been a Keurig customer for more than 15 years. I hated how my iced coffees would water down using my old Keurig. No problem now with this machine. I have also started drinking more ice teas using this machine.
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
Hi Ramona, we are thrilled to hear that you are loving the new QuickChill Technology to enjoy the perfect iced beverages at home with the K-Brew + Chill! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Mike72
Verified Purchase:Yes
You cannot use a reusable K cup, which they do not state in the description.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: John Sc
Verified Purchase:Yes
Purchased 2 and both leak after rinse cycle. Terrible don’t buy
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 22, 2025
John, we value your time and would like to look into the concerns with your K-Brew + Chill coffee makers further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: TonyTonyTony
Verified Purchase:Yes
I would not call the coffee dispensed out of the machine cold. It's almost cold, but not quite. It dispenses maybe an ounce of water into the cup before it starts actually to dispense coffee. I was surprised that it takes so long to get ready to make "iced" coffee; 6 or 7 hours, and it seems to use a lot of power to do so. So, all in all, it's an okay machine, but not great.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2024
Thank you for taking the time to share this valuable feedback with us. We will be sure to pass it along to the appropriate teams to review. If you need any assistance with your new coffee maker or if you have any additional feedback you'd like to provide us with, please reach out to our Consumer Care team directly at 866-901-2739.
Written by a customer while visiting keurig.com