Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Customer Rating
3
Newest brewer probably not worth the hype
on January 6, 2025
Posted by: Topher
Been a Keurig owner since I can remember. I like to have iced coffee everyday. So when I saw Keurig come out with this K-Brew Chill version I thought I would check it out. Well, while it brews coffee as 'chilled' it's merely just water that is slightly cooler than room temperature. I've tried adding ice while it's brewing and I guess it's better than running hot water over ice and causing dilution like I had been doing with the old Keurig. At this point, one complaint would be that the 'chilling' function runs way too much when its not brewing. That going to translate to a much high power consumption. I probably should of just stuck with the old one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing
on January 14, 2025
Posted by: Jdub904
Use everyday and love being able to have hot or ice coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
We're delighted to hear that the K-Brew + Chill coffee maker is a part of your daily routine! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
Coffee tastes…weird?
on February 10, 2025
Posted by: Ckopa
I purchased this for the cold feature. Every single cup I have made tastes off. There is almost a chemical “bite” to each sip, which is super disappointing. I’ve tried pods from several different companies and have the same issue with all of them. This is with using filtered water as well. It is bordering on “undrinkable”.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 20, 2025
We are sorry to hear that you are disappointed with your K-Brew + Chill coffee maker. We would love the opportunity to hear more about your experience and assist you further. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Greg O
Verified Purchase:Yes
Love it! This replaced a 14-year-old keurig 2.0. Coffee tastes great, it doesn't take excessively long to brew on "strong" brew setting like some of the early multi stream models. And the iced coffee is great. Really enjoy brewing a cold cup here and there. This is definitely the machine to have, if you like to make cold coffee on occasion.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
We’re so glad to hear that you’re enjoying your upgrade to the K-Brew + Chill coffee maker! Thank you for sharing the love Greg! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Heidi F4430
Verified Purchase:Yes
Love this Keurig! You can have both hot or cold coffee!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 7, 2025
We are thrilled to hear that you are enjoying both hot and cold cups of coffee with your K-Brew + Chill coffee maker! Happy brewing Heidi!
Written by a customer while visiting keurig.com
Posted by: Pete from Gibsonia PA
Verified Purchase:Yes
Nice product. Well designed. Makes great hot or cold coffee. I like the pitcher for water. Much easier to use than older machine I had.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 1, 2025
Hello Pete, we appreciate you taking the time to share this positive review and feedback with us! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
The cold features were no that cold. Disappointed
on March 31, 2025
Posted by: Lupdizzle
Verified Purchase:Yes
I was very disappointed my coffee tasted water down.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 2, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of the K-Brew + Chill coffee maker. This is certainly not the experience we want you to have and we will be happy to look into your concerns further. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Mrs Central Jersey
Verified Purchase:Yes
Not cold water but rather room temp water. The blue lights keep on flashing for a whole week. No cold water whatsoever. Waste of money. I do not recommend.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 28, 2025
This is definitely not the experience we want you to have with your new K-Brew + Chill coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com