I was very disappointed my coffee tasted water down.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 2, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of the K-Brew + Chill coffee maker. This is certainly not the experience we want you to have and we will be happy to look into your concerns further. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Not cold water but rather room temp water. The blue lights keep on flashing for a whole week. No cold water whatsoever. Waste of money. I do not recommend.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 28, 2025
This is definitely not the experience we want you to have with your new K-Brew + Chill coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
New k-brew, is awesome! This is our fourth mashing and with the new four pin top we have had no blow outs! The new water craft on the front is so much better with the handle!!
I like this machine but have a couple of caveats. The first is the fan on it is always running. It says 6 hours to get drinks ready for cold brew. I personally would just rather throw ice in it. It's not too noisy but a bit annoying. Secondly, I'm not a fan of the options for the cold brew from Keurig's website. The Strawberry Acai tastes like medicine. Seriously. The Swiss Miss chocolate is so watery by the time you're done it's not good. The Lipton iced teas are good but I'm looking elsewhere to purchase drinks. In hindsight I would have gone with a smaller coffee maker and skipped the cold brew.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thanks for your feedback, Jim. We will be sure to pass along your comments to the appropriate team.