This an easy to use coffee/iced drink system. I’m pleased with its ease of use and being able to have the choice of hot or cold. I’m not a coffee drinker per se but being able to have iced coffee or refreshers is a nice option. It’s less expensive than buying soft drinks, etc.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
We are glad you are loving your K-Brew and Chill coffee maker! Thank you for taking the time to share this feedback! Enjoy!
It works well for got coffee. Not so much for cold.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 17, 2025
Thank you for taking the time to share your review with us. We strive for excellence and would like for your experience to be the best that it can be. We'd love to get some additional feedback from you, please contact our Consumer Care team at 866-901-2739. Thank you for reaching out!
I like this machine but have a couple of caveats. The first is the fan on it is always running. It says 6 hours to get drinks ready for cold brew. I personally would just rather throw ice in it. It's not too noisy but a bit annoying. Secondly, I'm not a fan of the options for the cold brew from Keurig's website. The Strawberry Acai tastes like medicine. Seriously. The Swiss Miss chocolate is so watery by the time you're done it's not good. The Lipton iced teas are good but I'm looking elsewhere to purchase drinks. In hindsight I would have gone with a smaller coffee maker and skipped the cold brew.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thanks for your feedback, Jim. We will be sure to pass along your comments to the appropriate team.
Love this updated Keurig. Love having the option to brew hot or cold without having to dilute with ice or brew over ice. Only reason I'm giving 4 stars is that you can’t brew cold in a reusable K Cup to save on waste. You can brew hot in a reusable K Cup. Would be nice to see Keurig brand coffee in a bag with a reusable K Cup for cold brew. Saving landfills from plastic cups. Let's be honest not everywhere will they recycle the cups.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 5, 2025
Thank you for taking the time to leave such a detailed review. We appreciate your feedback, Teresa!