Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Anonymous
Verified Purchase:Yes
It runs constantly. Doesnt make cold water like it says. Over priced. It does a clean out after each cup and the drip tray for that is shallow so basically have to empty and clean. After every cup
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: Anon3411
Verified Purchase:Yes
Love this machine! Makes iced coffee a breeze but i can still enjoy a warm brew whenever i want. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 4, 2025
We’re so glad to hear that you’re enjoying your K-Brew and Chill! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent! I don't drink iced coffee, but I do drink iced tea. Perfect coffee maker for me. Coffee in the morning, and iced tea the rest of the day. All while saving space not having 2 machines.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: DimplesBK
Verified Purchase:Yes
I had my last Keurig for 12 years and it was working fine until my husband dropped the reservoir. Just the excuse I needed to upgrade. So far I love the additional features which allow us to make our cold beverages as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2025
You just made our day! Thank you for sharing your wonderful review with us.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Makes good iced drinks, but I’m not sure it’s worth it. I didn’t realize the cooling fan on the system runs 24/7. I had a regular machine that made over ice brew, and while that would water the drinks down, it wasn’t always running. Seems like there must be a better way. I wouldn’t buy again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. This is certainly not the experience we want you to have and we will be happy to assist you. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Let me start by saying we have only been using this K-Brew & Chill for about 2 weeks. We replaced our K-Supreme plus, which we had problems with from day one & made horrible coffee. Compared to that machine, the brew & chill is awesome! The coffee, hot or cold, tastes so much better. We didn’t realize how bad the coffee tasted with the old machine until now. The coffee does not splatter all over the counter. The cold coffee comes out cold enough to drink without adding ice. Prior to purchasing this maker I did have a few concerns, one: the maker running like a refrigerator to keep the cold component cold & two: the amount of liquid in the drip tray from the rinse cycle. What we have learned is that the fan that runs to keep the component cold is not hardly noticeable, so the noise is not a problem. Whether it will make a difference to our electric bill is yet to be seen. The drip tray will hold enough liquid for about 2 rinse cycles. It seems to only automatically run a rinse cycle after a cold brew is completed. You also need to wait to remove the used k cup until after the rinse cycle has completed. So I just have gotten into the habit of emptying & rinsing the tray after every cold brew. Not a big deal. We love this machine so far but only gave it 4 stars due to only having it for 2 weeks & not knowing if our electric bill will go up.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2025
We are thrilled to hear that you are loving your Keurig coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous 2024
Verified Purchase:Yes
Very interesting technology combining both hot and cold. Congratulations to Keurig for cracking the Cold Coffee nut, need to a place to start and build upon, that’s what great companies do.
Some notes from the initial experience.
Some notes from the initial experience.
Hot coffee seemed watered down, not as hot as other Keurig Brewers and volume was less than standard 8 oz (all drinks selected at 8 oz.)
For the Cold beverage, surprised that the system required 6 hours to create the chill bank for cooling the coffee, that’s a long time to wait. The first beverage was nice and cold however each subsequent beverage was warmer. The user is only able to brew 4 beverages, the system goes into the chilling mode and takes 6 hours to completely recharge the chill bank. Keurig added a nice rinse feature to minimize cross contamination from one coffee flavor to another. Not sure how well it handles all of Keurig’s flavor.
All in all a fine machine with technologies to be improved upon. Caution not to lose site of what made Keurig a strong brand and company, it’s a Good Cup of Coffee every time.
Good luck, look forward to future systems.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2024
Thank you very much for your review and feedback. We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Kristin B
Verified Purchase:Yes
Love it. Works well. Hot and cold in one machine. Easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2024
Thank you for your review and feedback Kristin! We’re so glad to hear that you’re enjoying both hot and cold cups of coffee with your new K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com