Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Sue B 54
Verified Purchase:Yes
This
One of the best breweries I have heard yet
machine is one of the best things I have had.
Response from keurig.comBy Keurig Consumer Care, August 5, 2025
We are thrilled to hear that you are enjoying your K-Brew + Chill coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: David Tanner
Verified Purchase:Yes
Love it! It is a game changer for Iced Coffee at home!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 31, 2025
Thank you so much for your kind words, David. We are so happy you are loving your K-Brew + Chill coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Cory S
Verified Purchase:Yes
Hot works great, cold doesn't. Cold is the main reason I bought it.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn’t sound right, and we’d like to help make it better, Cory. Please give our Consumer Care team a call at 866-901-2739, they’ll be happy to assist you with troubleshooting your brewer.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
love my iced coffee. a little bulky of a machine but is great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Jbdhere
Verified Purchase:Yes
Very Disappointed with the coffee maker in making cool coffee! Almost no coffee flavor, more like cool, (Not Cold) water.
Needed to brew first with the hot coffee function first, let it cool, then add to ice.
Total waste of money for the cooling function that didn't work!
Second problem, is the auto cleaning which dumps junk into the base, which needs to be cleaned afterwards. Really poor design!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
We're sorry to hear that you're disappointed with your K-Brew + Chill coffee maker. That’s certainly not the experience we aim to deliver. Our Consumer Care team would appreciate the opportunity to assist you and help resolve the issue. Please don’t hesitate to give us a call at 866-901-2739, we’re here to help!
Written by a customer while visiting keurig.com
Posted by: Chris Fal
Verified Purchase:Yes
The new machine is much louder and bigger than our last one. It was not clear from the images.
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Does a good job. But, needs better directions! Is there a way to clean the bottom nozzles/pins by removing them? Our old one needed tea leaves cleaned out weekly. Is there a way to drain the chiller tank? Is there a way to drain the machine? How much water is retained inside the machine? There’s a lot left unsaid. But it brews good coffee and tea and other stuff. Need better videos. Need better training for your help line people. They seem to be reading from the same instruction booklet I have.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We're sorry to hear that this has been your experience. Your satisfaction is important to us and we look forward to resolving this issue for you. Please don't hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com