Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
218
4 Stars
49
3 Stars
12
2 Stars
11
1 Star
12
81%of customers recommend this product.
(
116 out of
144)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Customer Rating
1
Cold brew coffee maker
on April 1, 2025
Posted by: Rjwhitt1988
This is my third keurig and it is awful. I wondering if there was a recall or something. The holes for coffee pod to strain through are always clogged then the top does not shut all the way and it will not brew coffee. DO NOT BUY THIS ONE!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 2, 2025
We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Victoria Moergeli
Verified Purchase:Yes
My husband and I are avid coffee drinkers and we've been pleasantly surprised with the quality of this unit. We haven't experienced any weird tastes with the Cold setting and have used it every single day since we got it. We love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We're delighted to hear that you are both enjoying your K-Brew + Chill coffee maker. Thank you for having us a part of your family Victoria. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anon3411
Verified Purchase:Yes
Love this machine! Makes iced coffee a breeze but i can still enjoy a warm brew whenever i want. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 4, 2025
We’re so glad to hear that you’re enjoying your K-Brew and Chill! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent! I don't drink iced coffee, but I do drink iced tea. Perfect coffee maker for me. Coffee in the morning, and iced tea the rest of the day. All while saving space not having 2 machines.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous 2024
Verified Purchase:Yes
Very interesting technology combining both hot and cold. Congratulations to Keurig for cracking the Cold Coffee nut, need to a place to start and build upon, that’s what great companies do.
Some notes from the initial experience.
Some notes from the initial experience.
Hot coffee seemed watered down, not as hot as other Keurig Brewers and volume was less than standard 8 oz (all drinks selected at 8 oz.)
For the Cold beverage, surprised that the system required 6 hours to create the chill bank for cooling the coffee, that’s a long time to wait. The first beverage was nice and cold however each subsequent beverage was warmer. The user is only able to brew 4 beverages, the system goes into the chilling mode and takes 6 hours to completely recharge the chill bank. Keurig added a nice rinse feature to minimize cross contamination from one coffee flavor to another. Not sure how well it handles all of Keurig’s flavor.
All in all a fine machine with technologies to be improved upon. Caution not to lose site of what made Keurig a strong brand and company, it’s a Good Cup of Coffee every time.
Good luck, look forward to future systems.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2024
Thank you very much for your review and feedback. We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Kristin B
Verified Purchase:Yes
Love it. Works well. Hot and cold in one machine. Easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2024
Thank you for your review and feedback Kristin! We’re so glad to hear that you’re enjoying both hot and cold cups of coffee with your new K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com
Posted by: Izzy74
Verified Purchase:Yes
I bought this to replace my smart Keurig. I like how it chills the coffee without needing too much ice or any, to water it down.
The hot side does what I've grown to love and except from Keurig. It gives me a great cup of coffee. It has different sizes and offers me a strong setting.
The drawbacks are: no heat settings like my smart brewer (hot, extra hot, etc), it's a lot bigger. It also needs to continuesly run, so it can be loud and it puts off heat.
This part is a good and drawback. It does a cleaing cycle for you after a cold brew. However,
it goes in the drip tray from the bottom of the machine. You can do 2 cycles before dumping. Just dont forget.
it goes in the drip tray from the bottom of the machine. You can do 2 cycles before dumping. Just dont forget.
Although it has its drawbacks, its still a good machine if tou like your coffee cold and not having to use much or any ice.
I do recommend this.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2024
We're glad you're enjoying both hot and iced cups of coffee with your K-Brew + Chill coffee maker! Thank you for taking the time to share your detailed review and feedback. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love the Brew +Ice, very easy to use. Came out of the package very easy with easy set up
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2024
We are thrilled to hear that you are loving your K-Brew + Chill coffee maker and are finding it easy to operate. Thank you for taking the time to share your feedback Wayne. Enjoy!
Written by a customer while visiting keurig.com