Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Grace G
Verified Purchase:Yes
I have only been using it several weeks.And so far I love had no issues. Make sure that you read how to use it.And when she start using it it's very easy to follow and do good luck
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 15, 2025
We are thrilled to learn that you’re loving your coffee maker. Thank you for sharing your feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent! I don't drink iced coffee, but I do drink iced tea. Perfect coffee maker for me. Coffee in the morning, and iced tea the rest of the day. All while saving space not having 2 machines.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Jbdhere
Verified Purchase:Yes
Very Disappointed with the coffee maker in making cool coffee! Almost no coffee flavor, more like cool, (Not Cold) water.
Needed to brew first with the hot coffee function first, let it cool, then add to ice.
Total waste of money for the cooling function that didn't work!
Second problem, is the auto cleaning which dumps junk into the base, which needs to be cleaned afterwards. Really poor design!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
We're sorry to hear that you're disappointed with your K-Brew + Chill coffee maker. That’s certainly not the experience we aim to deliver. Our Consumer Care team would appreciate the opportunity to assist you and help resolve the issue. Please don’t hesitate to give us a call at 866-901-2739, we’re here to help!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
love my iced coffee. a little bulky of a machine but is great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Cory S
Verified Purchase:Yes
Hot works great, cold doesn't. Cold is the main reason I bought it.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn’t sound right, and we’d like to help make it better, Cory. Please give our Consumer Care team a call at 866-901-2739, they’ll be happy to assist you with troubleshooting your brewer.
Written by a customer while visiting keurig.com
Posted by: Anon3411
Verified Purchase:Yes
Love this machine! Makes iced coffee a breeze but i can still enjoy a warm brew whenever i want. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 4, 2025
We’re so glad to hear that you’re enjoying your K-Brew and Chill! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
It runs constantly. Doesnt make cold water like it says. Over priced. It does a clean out after each cup and the drip tray for that is shallow so basically have to empty and clean. After every cup
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 8, 2025
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: David Tanner
Verified Purchase:Yes
Love it! It is a game changer for Iced Coffee at home!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 31, 2025
Thank you so much for your kind words, David. We are so happy you are loving your K-Brew + Chill coffee maker. Enjoy!
Written by a customer while visiting keurig.com