Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
205
4 Stars
46
3 Stars
11
2 Stars
9
1 Star
11
80%of customers recommend this product.
(
102 out of
127)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Anonymous 2024
Verified Purchase:Yes
Very interesting technology combining both hot and cold. Congratulations to Keurig for cracking the Cold Coffee nut, need to a place to start and build upon, that’s what great companies do.
Some notes from the initial experience.
Some notes from the initial experience.
Hot coffee seemed watered down, not as hot as other Keurig Brewers and volume was less than standard 8 oz (all drinks selected at 8 oz.)
For the Cold beverage, surprised that the system required 6 hours to create the chill bank for cooling the coffee, that’s a long time to wait. The first beverage was nice and cold however each subsequent beverage was warmer. The user is only able to brew 4 beverages, the system goes into the chilling mode and takes 6 hours to completely recharge the chill bank. Keurig added a nice rinse feature to minimize cross contamination from one coffee flavor to another. Not sure how well it handles all of Keurig’s flavor.
All in all a fine machine with technologies to be improved upon. Caution not to lose site of what made Keurig a strong brand and company, it’s a Good Cup of Coffee every time.
Good luck, look forward to future systems.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2024
Thank you very much for your review and feedback. We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Kristin B
Verified Purchase:Yes
Love it. Works well. Hot and cold in one machine. Easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2024
Thank you for your review and feedback Kristin! We’re so glad to hear that you’re enjoying both hot and cold cups of coffee with your new K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com
Posted by: Izzy74
Verified Purchase:Yes
I bought this to replace my smart Keurig. I like how it chills the coffee without needing too much ice or any, to water it down.
The hot side does what I've grown to love and except from Keurig. It gives me a great cup of coffee. It has different sizes and offers me a strong setting.
The drawbacks are: no heat settings like my smart brewer (hot, extra hot, etc), it's a lot bigger. It also needs to continuesly run, so it can be loud and it puts off heat.
This part is a good and drawback. It does a cleaing cycle for you after a cold brew. However,
it goes in the drip tray from the bottom of the machine. You can do 2 cycles before dumping. Just dont forget.
it goes in the drip tray from the bottom of the machine. You can do 2 cycles before dumping. Just dont forget.
Although it has its drawbacks, its still a good machine if tou like your coffee cold and not having to use much or any ice.
I do recommend this.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2024
We're glad you're enjoying both hot and iced cups of coffee with your K-Brew + Chill coffee maker! Thank you for taking the time to share your detailed review and feedback. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love the Brew +Ice, very easy to use. Came out of the package very easy with easy set up
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2024
We are thrilled to hear that you are loving your K-Brew + Chill coffee maker and are finding it easy to operate. Thank you for taking the time to share your feedback Wayne. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Ice Coffee Lover 23
Verified Purchase:Yes
coffee is cold so no need to use a ton of ice that dilutes your drink
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 3, 2024
Thank you for taking the time to share your review and feedback! We're glad you're enjoying cold cups of coffee with the K-Brew + Chill coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
This THE K-Brewer I have always wished Keurig made
on September 12, 2024
Posted by: Pam Pierce
Verified Purchase:Yes
Buy it, you won't be disappointed! You'll love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 16, 2024
Thank you very much for the kind words Pam! We're very happy to hear that you're loving your new K-Brew + Chill coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Trish12345
Verified Purchase:Yes
Very nice looking and love the cold option. Takes awhile to reach full cold potential and it doesn’t make any cups that are cold. But for 1-2 people it’s perfect.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 3, 2024
Hello Trish, thank you for taking the time to share this valuable feedback with us. We are glad to hear that you are enjoying your new K-Brew + Chill coffee maker!
Written by a customer while visiting keurig.com
Posted by: 3hogcandle
Verified Purchase:Yes
Excellent iced coffee pretty easy set up and I don’t notice the noise mentioned in other reviews I’m happy so far with purchase .however the real test is whether it’s going to last ..this is my 5 Th Keruirg they don’t have a good reputation for being a long lasting purchase
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 30, 2024
Thank you for sharing your review. We are thrilled to hear that you are loving your new K-Brew + Chill coffee maker. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com