Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Customer Rating
5
I love my new Keurig!
on January 11, 2025
Posted by: Tlc89
I bought this Keurig about 3 weeks ago and I love it!! The iced coffee comes out chilled and tastes great!! The hot coffee tastes so good too!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
We are glad you are loving great tasting cups of cold and hot coffee with your K-Brew + Chill coffee maker! Thank you for taking the time to share this feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Kyle C
Verified Purchase:Yes
Coffee maker works great making hot and cold drinks. Keurig has the best selection of Coffee, teas and refreshers.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 7, 2025
We're thrilled to hear that you're enjoying the variety of brewing options with your K-Brew + Chill coffee maker. Thank you so much for your review and feedback Kyle!
Written by a customer while visiting keurig.com
Customer Rating
1
Cold brew coffee maker
on April 1, 2025
Posted by: Rjwhitt1988
This is my third keurig and it is awful. I wondering if there was a recall or something. The holes for coffee pod to strain through are always clogged then the top does not shut all the way and it will not brew coffee. DO NOT BUY THIS ONE!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, April 2, 2025
We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Victoria Moergeli
Verified Purchase:Yes
My husband and I are avid coffee drinkers and we've been pleasantly surprised with the quality of this unit. We haven't experienced any weird tastes with the Cold setting and have used it every single day since we got it. We love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We're delighted to hear that you are both enjoying your K-Brew + Chill coffee maker. Thank you for having us a part of your family Victoria. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anon3411
Verified Purchase:Yes
Love this machine! Makes iced coffee a breeze but i can still enjoy a warm brew whenever i want. ❤️
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 4, 2025
We’re so glad to hear that you’re enjoying your K-Brew and Chill! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Excellent! I don't drink iced coffee, but I do drink iced tea. Perfect coffee maker for me. Coffee in the morning, and iced tea the rest of the day. All while saving space not having 2 machines.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 13, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Replacement of one that was only a year old
on September 14, 2025
Posted by: APerez67
Verified Purchase:Yes
Great machine so far. It's replacing another that died after a year, so we will see if this one has a better life cycle. If not, I'll have to rethink my use of Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous 2024
Verified Purchase:Yes
Very interesting technology combining both hot and cold. Congratulations to Keurig for cracking the Cold Coffee nut, need to a place to start and build upon, that’s what great companies do.
Some notes from the initial experience.
Some notes from the initial experience.
Hot coffee seemed watered down, not as hot as other Keurig Brewers and volume was less than standard 8 oz (all drinks selected at 8 oz.)
For the Cold beverage, surprised that the system required 6 hours to create the chill bank for cooling the coffee, that’s a long time to wait. The first beverage was nice and cold however each subsequent beverage was warmer. The user is only able to brew 4 beverages, the system goes into the chilling mode and takes 6 hours to completely recharge the chill bank. Keurig added a nice rinse feature to minimize cross contamination from one coffee flavor to another. Not sure how well it handles all of Keurig’s flavor.
All in all a fine machine with technologies to be improved upon. Caution not to lose site of what made Keurig a strong brand and company, it’s a Good Cup of Coffee every time.
Good luck, look forward to future systems.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2024
Thank you very much for your review and feedback. We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com