Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: ddicicco2712
Verified Purchase:Yes
I've always had the Cuisinart Single Serve Coffee Maker, but i needed a new one so i started searching and i came across the K-Brew + Chill Coffee Maker as we love iced coffee.. I have to say i am so pleased with this coffee maker it makes great iced coffee and hot of course, but the iced is awesome...
Response from keurig.comBy Keurig Consumer Care, September 15, 2025
We’re so glad to hear that you’re enjoying your new K-Brew + Chill! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Hot Coffee is Perfect, cold brew fan runs too much
on September 2, 2025
Posted by: Loyal Keurig Fan
Verified Purchase:Yes
The hot coffee side is perfect, the cold brew fan having to run all the time not so great. I"m concerned the motor will wear out and I'll need to replace the coffee brewer sooner than I'd like. My last Keurig still works except for the 12 oz button. I have a back up but did not expect to need one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 3, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your coffee maker.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Does a good job. But, needs better directions! Is there a way to clean the bottom nozzles/pins by removing them? Our old one needed tea leaves cleaned out weekly. Is there a way to drain the chiller tank? Is there a way to drain the machine? How much water is retained inside the machine? There’s a lot left unsaid. But it brews good coffee and tea and other stuff. Need better videos. Need better training for your help line people. They seem to be reading from the same instruction booklet I have.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We're sorry to hear that this has been your experience. Your satisfaction is important to us and we look forward to resolving this issue for you. Please don't hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Chris Fal
Verified Purchase:Yes
The new machine is much louder and bigger than our last one. It was not clear from the images.
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Tori KC
Verified Purchase:Yes
Guys we love this coffee maker. Bigger reservoir, makes cold brew and hot coffee, and is esthetically pleasing in our kitchen. I’ve been a long time keurig user and this one does not disappoint!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We are happy to hear that. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Ordered this for my son in college. He LOVES it! He said it works perfectly!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2025
Thank you so much for reviewing The K-Brew and Chill coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Chels68
Verified Purchase:Yes
Loving every second of this machine!! I just wish they went to a 18oz size cup 😭
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Thank you so much for your review. We are glad you are enjoying your coffee maker.
Written by a customer while visiting keurig.com
Posted by: DimplesBK
Verified Purchase:Yes
I had my last Keurig for 12 years and it was working fine until my husband dropped the reservoir. Just the excuse I needed to upgrade. So far I love the additional features which allow us to make our cold beverages as well.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2025
You just made our day! Thank you for sharing your wonderful review with us.
Written by a customer while visiting keurig.com