Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: Mary K S
Verified Purchase:Yes
I used it once, thinking of returning it.
You have to charge the coffee maker for at least 6 hours to make a cold cup of coffee.
I don’t leave appliances plugged in (my son is a junior firefighter) so it defeats the purpose for me.
Would rather just have a plain old keurig and go elsewhere for my iced coffee.
Very disappointed.
You have to charge the coffee maker for at least 6 hours to make a cold cup of coffee.
I don’t leave appliances plugged in (my son is a junior firefighter) so it defeats the purpose for me.
Would rather just have a plain old keurig and go elsewhere for my iced coffee.
Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for taking the time to share your review. We will pass along your feedback . Please feel free to reach out to our Consumer Care team at 866-901-2739 if you need any assistance with any of our products.
Written by a customer while visiting keurig.com
Posted by: 4BearsFam
Verified Purchase:Yes
The coffee tastes a lot better with this brewer than our previous Keurig Platinum that we had for roughly 10 years. The ice coffee turns out very high quality as long as you don't brew over ice, which regardless of what they say, it does water it down a little bit. BUT since it brews and chills the coffee, you don't need ice and it tastes great! Only complaint is the cooling function is supposed to turn off and on as necessary to keep the chill-water cold, but it stays on constantly. I know I could turn it off, but don't want to since it would not be ready at a moment's notice for ice coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 26, 2024
Hi, thank you so much for sharing your feedback on your new K-Brew + Chill coffee maker. We appreciate your kind words! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: DaisyJ
Verified Purchase:Yes
I like that I can choose if I want strong coffee, if I want iced coffee or just a cup! The coffee comes out hot or ice cold and it's so easy to refill the water container!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 22, 2024
We’re so glad to hear that you’re enjoying all of your favorite beverages with the K-Brew + Chill coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Coreyt5
Verified Purchase:Yes
It’s buried in the FAQ but you have to use K-cups. Disposable do not work for the Chill feature. K-Cup has announced they are developing a disposable k-cup for 2025 that will work with the system. If you use Kcups then the coffee does come out chilled, like, not even close to room temperature, but much much cooler.
The science of the machine is that the hot water goes into the Kcup and then suctioned out of it which takes the coffee through a cooling process. That’s why the disposable cups don’t work because the suction is not possible with their design.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Hard to operate
on November 11, 2024
Posted by: Ms Lori
I bought this about a month ago, I own several Keurig Coffee Makers, this is the first one I regret purchasing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 14, 2024
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Brew + Chill coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Posted by: missy27
Verified Purchase:Yes
my husband and I absolutely love our iced Starbucks coffee, but we thought since needing a new Keurig we should order one that makes iced coffee, and I know this was worth it, but I don't like that it took about 6 hours for the cold to be charged but using complete cold water it does speed it up, and watching review we thought the cold water in the back was what the Keurig will use when you brew cold and the tank Infront is for hot but it holds the water in the back and uses the water tank in the front for both hot and cold so I'm still trying to figure out how to drain that water to replace it with clean cold water because using spring water is better using water from the foist, but overall happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 22, 2024
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Daisyc
Verified Purchase:Yes
This coffee maker heat up the coffee in record time and it it hot. Great for making tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 20, 2024
We just love hearing this! Thank you for taking the time to review your K-Brew + Chill coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Adventures Await
Verified Purchase:Yes
We get great tasting hot and cold coffie. The brew settings are simplified so it's very straight forward. I was very happy to find reuseable pods that work!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thanks for the kind words. We're glad to hear about how much you are enjoying great tasting cups of coffee with your new K-Brew + Chill coffee maker!
Written by a customer while visiting keurig.com