Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product.
(
122 out of
152)
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Posted by: KelliM
Verified Purchase:Yes
Not sure what the issue is, but at even 1/3 the price, I’m not happy. I figured out I couldn’t use the cold without a K cup installed, while I was testing. But this machine hasn’t done the same thing right twice in a row. I keep getting a shot when I use any of the oz choices. Even though a shot isn’t an option. Then, it’ll give the correct cup once. This is our 4th Keurig, each time getting an upgrade before the old one breaks. First one I’m SO not impressed with. I have contacted Keurig to ask for assistance, but I haven’t heard back. Maybe it’s the holidays and I’ll hear from someone soon. Maybe not.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for your review and feedback Kelli. We're sorry to hear that you are disappointed with your K-Brew + Chill coffee maker, and your experience with Keurig Consumer Care. We pride ourselves on providing excellent customer service, and would love another opportunity to assist you. Please reach out to us at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
3
Newest brewer probably not worth the hype
on January 6, 2025
Posted by: Topher
Been a Keurig owner since I can remember. I like to have iced coffee everyday. So when I saw Keurig come out with this K-Brew Chill version I thought I would check it out. Well, while it brews coffee as 'chilled' it's merely just water that is slightly cooler than room temperature. I've tried adding ice while it's brewing and I guess it's better than running hot water over ice and causing dilution like I had been doing with the old Keurig. At this point, one complaint would be that the 'chilling' function runs way too much when its not brewing. That going to translate to a much high power consumption. I probably should of just stuck with the old one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Kyle_Greyshock
Verified Purchase:Yes
Love this and the deal we got with the subscription service. My wife prefers iced and I prefer hot so it is absolutely perfect for us to upgrade our old Keurig to this.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
We're delighted to hear that you and your wife found the perfect fit for your family with the K-Brew + Chill coffee maker. Thank you for sharing the love Kyle. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
So far so good
on January 5, 2025
Posted by: Mark26
Great maker and the cold coffee is great! Wish the hot was hotter but it is hot enough?
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
Thank you for your feedback Mark. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Darci
Verified Purchase:Yes
Great brewer! I love cold brew coffee and this does the trick. It does need to charge to be fully cold. It is also pretty quiet when using.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
Thank you so much for reviewing your K-Brew + Chill coffee maker and for your kind words Darci. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dame Well
Verified Purchase:Yes
Love it. It is actually cold without ice! And of course the regular hot option is great as well!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 15, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying the different ways to brew with your K-Brew + Chill coffee maker.
Written by a customer while visiting keurig.com
Posted by: Rhoda Diamond
Verified Purchase:Yes
Love my new Keurig brew and chill coffee maker. I updated from the original coffee maker and I’m glad I did. No more warming up, it’s ready immediately and makes a great cup of coffee. I tried the cold brew feature and I’ve been extremely satisfied with the results.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Works wonderful!
on December 30, 2024
Posted by: IcyHot
I love being able to have iced or hot coffee whenever I want it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com