Great machine,placement of water reservoir is nice. Over all very happy with purchase. Only down side is the compressor for cold coffee is a little loud.
my husband and I absolutely love our iced Starbucks coffee, but we thought since needing a new Keurig we should order one that makes iced coffee, and I know this was worth it, but I don't like that it took about 6 hours for the cold to be charged but using complete cold water it does speed it up, and watching review we thought the cold water in the back was what the Keurig will use when you brew cold and the tank Infront is for hot but it holds the water in the back and uses the water tank in the front for both hot and cold so I'm still trying to figure out how to drain that water to replace it with clean cold water because using spring water is better using water from the foist, but overall happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 22, 2024
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
I used it once, thinking of returning it. You have to charge the coffee maker for at least 6 hours to make a cold cup of coffee. I don’t leave appliances plugged in (my son is a junior firefighter) so it defeats the purpose for me. Would rather just have a plain old keurig and go elsewhere for my iced coffee. Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for taking the time to share your review. We will pass along your feedback . Please feel free to reach out to our Consumer Care team at 866-901-2739 if you need any assistance with any of our products.
This is quite cumbersome to use for cold brew and also takes a long time unless you start with very cold water. I would not recommend it. I use it just for hot and it takes up a ton of space.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 4, 2024
We appreciate you taking the time to share this review and will pass along your feedback to the appropriate team. If you ever need any assistance with your coffee maker or if you have any additional feedback to share, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
2
Hard to operate
on November 11, 2024
Posted by: Ms Lori
I bought this about a month ago, I own several Keurig Coffee Makers, this is the first one I regret purchasing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 14, 2024
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Brew + Chill coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!