Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5 out of 5
4.5
(302 Reviews)
Open Ratings Snapshot
Rating breakdown 302 reviews
5 Stars
218
4 Stars
49
3 Stars
12
2 Stars
11
1 Star
12
81%of customers recommend this product. 
(
116 out of 144
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Customer Rating
5 out of 5
5
Love Coffee!!!
on March 30, 2025
Posted by: Jennifer T
Verified Purchase:Yes
I am impressed, it really brews cold coffee and hot
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareApril 7, 2025
We’re so glad to hear that you’re enjoying your K-Brew + Chill coffee maker! Thank you for sharing the love Jennifer! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Great for hot but not cold
on December 21, 2024
Posted by: Storkrnc
Works great for a hot cup of coffee, but I’m extremely disappointed about the cold option. You cannot brew a cold cup using a filter. I buy flavored ground coffee for cold brew but occasionally I’m out. I tried brewing a cold cup using my coffee and one do the filter adapters. It won’t brew cold, only hot. If I had known that, I wouldn’t have purchased and wasted my money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareDecember 31, 2024
Thank you for taking the time to review your new K-Brew + Chill coffee maker. The current My K-Cup® Universal Reusable Coffee Filter is not compatible, however a My K-Cup® Reusable Coffee Filter can be purchased from Keurig.com in early 2025. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
conflicted
on November 9, 2024
Posted by: missy27
Verified Purchase:Yes
my husband and I absolutely love our iced Starbucks coffee, but we thought since needing a new Keurig we should order one that makes iced coffee, and I know this was worth it, but I don't like that it took about 6 hours for the cold to be charged but using complete cold water it does speed it up, and watching review we thought the cold water in the back was what the Keurig will use when you brew cold and the tank Infront is for hot but it holds the water in the back and uses the water tank in the front for both hot and cold so I'm still trying to figure out how to drain that water to replace it with clean cold water because using spring water is better using water from the foist, but overall happy.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareNovember 22, 2024
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Very disappointed
on November 22, 2024
Posted by: Mary K S
Verified Purchase:Yes
I used it once, thinking of returning it.
You have to charge the coffee maker for at least 6 hours to make a cold cup of coffee.
I don’t leave appliances plugged in (my son is a junior firefighter) so it defeats the purpose for me.
Would rather just have a plain old keurig and go elsewhere for my iced coffee.
Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareNovember 25, 2024
Thank you for taking the time to share your review. We will pass along your feedback . Please feel free to reach out to our Consumer Care team at 866-901-2739 if you need any assistance with any of our products.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Poor for cold brew
on October 31, 2024
Posted by: Teralb
Verified Purchase:Yes
This is quite cumbersome to use for cold brew and also takes a long time unless you start with very cold water. I would not recommend it. I use it just for hot and it takes up a ton of space.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareNovember 4, 2024
We appreciate you taking the time to share this review and will pass along your feedback to the appropriate team. If you ever need any assistance with your coffee maker or if you have any additional feedback to share, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Hard to operate
on November 11, 2024
Posted by: Ms Lori
I bought this about a month ago, I own several Keurig Coffee Makers, this is the first one I regret purchasing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareNovember 14, 2024
Hello and thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Brew + Chill coffee maker. We work to provide our consumers with the best product and experience possible and would love to hear some additional feedback of how we can improve. Please reach out to our Consumer Care team at 866-901-2739. We look forward to hearing from you!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Hot Cold - This and That
on January 28, 2025
Posted by: Cool Hand Luke
Verified Purchase:Yes
Cold is cold and better than a barista....and the hot remains delicious
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareFebruary 7, 2025
We just love hearing this! Thank you for taking the time to review your K-Brew + Chill coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K-Brew coffee maker
on February 12, 2025
Posted by: Nanny58
Verified Purchase:Yes
Awesome coffee and iced coffee maker. The best!!! Its easy to use and makes your coffee in no time at all. Love it!!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareMarch 12, 2025
Thank you for sharing this! We’re so glad to hear that you’re enjoying quick cups of coffee with your new K-Brew + Chill coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
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