Customer reviews from keurig.com
Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Average customer rating
4.5 out of 5
4.5
(311 Reviews)
Open Ratings Snapshot
Rating breakdown 311 reviews
5 Stars
224
4 Stars
51
3 Stars
13
2 Stars
11
1 Star
12
80%of customers recommend this product. 
(
122 out of 152
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Brew + Chill Iced or Hot K-Cup Coffee Maker with MultiStream and QuickChill Technology - Black
Customer Rating
5 out of 5
5
Replacement of one that was only a year old
on September 14, 2025
Posted by: APerez67
Verified Purchase:Yes
Great machine so far. It's replacing another that died after a year, so we will see if this one has a better life cycle. If not, I'll have to rethink my use of Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Tooo Much return it now
on December 8, 2024
Posted by: LMbbb
Verified Purchase:Yes
Too big. Too heavy. Too loud!!!
Motor runs all day. Big mistake. Bbbbbbbbnbbbbb
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Leaks
on April 17, 2025
Posted by: John Sc
Verified Purchase:Yes
Purchased 2 and both leak after rinse cycle. Terrible don’t buy
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareApril 22, 2025
John, we value your time and would like to look into the concerns with your K-Brew + Chill coffee makers further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
My coffee tastes great
on September 12, 2025
Posted by: Glow Girl
Verified Purchase:Yes
This is a fantastic keurig. I love the cold brew feature. My coffee tastes better than ever. I only wish there was an on /off button.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 15, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Brew + Chill coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
No more watered-down coffee.
on March 28, 2025
Posted by: Ramona371
Verified Purchase:Yes
I have been a Keurig customer for more than 15 years. I hated how my iced coffees would water down using my old Keurig. No problem now with this machine. I have also started drinking more ice teas using this machine.
Response from keurig.comBy Keurig Consumer CareApril 1, 2025
Hi Ramona, we are thrilled to hear that you are loving the new QuickChill Technology to enjoy the perfect iced beverages at home with the K-Brew + Chill! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I love the versatility
on September 19, 2025
Posted by: KSuzanne
Verified Purchase:Yes
I love how easy it is, but I've come to expect that from Keurig. I really love the versatility of beverages. The hot is really hot, but the cold is really cold and I didn't know what to expect from that.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 22, 2025
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Cold & Hot: The Best One They’ve Got!
on August 29, 2025
Posted by: Tori KC
Verified Purchase:Yes
Guys we love this coffee maker. Bigger reservoir, makes cold brew and hot coffee, and is esthetically pleasing in our kitchen. I’ve been a long time keurig user and this one does not disappoint!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer CareSeptember 9, 2025
We are happy to hear that. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Total waste of money
on January 6, 2025
Posted by: Maxamil
Verified Purchase:Yes
Make some of the worst coffee I've ever tasted. Buy a less expensive machine and go about your day. This one is a total waste.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer CareJanuary 14, 2025
We value your time and would like to look into the concerns with your K-Brew + Chill coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
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