Clips on the lid break off lid won’t lock down. Lot of other people have same problem.
Response from takeyausa.comBy Customer Service Specialist, February 23, 2021
We do apologize you are having issues with your lid. We do recommend to contact customer service team at customerservice@takeyausa.com for further details.
Great bottle, but the loop is brittle plastic and broke within days. Since the loop holds the spring in place, this effectively renders the bottle useless. I cut off the rest of the loop and epoxy glued it in place so that it could still be used, but disappointed in the poor design, loss of carrying loop, and their failure to fix this obvious design flaw. The loop needs to be metal. This is an expensive bottle, so I would expect it to last more than a few days.
No, I would not recommend this to a friend.
Response from takeyausa.comBy Customer Service Specialist, February 23, 2021
Thank you for your review. We apologize your are having issues with your lid. We do recommend to contact our customer Service team for further help on this issue.
The bottle is great but the lid broke soon after getting the bottle. If it weren’t for the kid braking so easily then it would definitely be a great bottle. Easy to carry and fit in smaller spaces !
Response from takeyausa.comBy Customer Service Specialist, February 9, 2021
Thank you for your review. We do have lid replacements available, please contact customer service at customerservice@takeyausa.com for replacement options.