I have purchased 4 travel mugs over the last couple years. The flip top lid has a plastic latch and it has broken on every mug. The lid will no longer close /seal. I would be willing to purchase another lid because I love the insulation of th mug. But I will not purchase another one because of th plastic latch
Written by a customer while visiting takeyausa.com
Customer Rating
3
Great bottle...until the lid breaks for no reason!
on September 12, 2022
Posted by: MamaZzz
from Castro Valley, CA
Gender:Female
I love this bottle. We have several and I use certain ones for coffee. I love that they really hold their temperature well and that I can lock it and keep it it in my purse without worrying about leaks or the cap opening. Yet it's still easy to drink from. Once, I dropped the bottle and the lid broke. Bummer. Only bottle this happens with--yes, I've dropped other bottles and never had the lid break. But I thought it was a fluke. Since then I've been super careful and another lid broke, for no reason, just gently opening it to take a sip, just yesterday. It hadn't been dropped, no trauma. Yet the little latching part just snapped off when the button was pushed to open the lid. I came here to see about a replacement lid and they're only available in black. But if they are this unreasonably fragile, then what's the point? Really disappointing. Takeya should really figure out a design that allows for locking and easy sipping, and is hearty enough to not break.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
1
Easy breaks water cover
on June 17, 2024
Posted by: Mmys
from Vancouver
Gender:Male
Easy breaks the lock. It cannot be repaired, and the bottle will then be useless. Please make a water coverfor sale alone, without a bottle.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
1
Lid breaks easily
on June 20, 2024
Posted by: Kristenphoto
from Pensacola, FL
Gender:Female
I purchased 2 of these bottles, and the lid broke on both.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
1
Plastic ring and pin mechanism faulty at best
on April 4, 2024
Posted by: malbertov05
Would be 5 stars if the top wasn't so fragile and poorly designed. I love the form factor and the features: ring to carry, flip top/no straw, top locking, size. However, the design of the plastic ring and the metal pin is flimsy and not durable. I've gone through SO MANY CAP REPLACEMENTS, and now I'm done. The plastic ring breaks very easily, and because it's what holds the pin in place, can make it impossible to use even without it. It's so wasteful to keep replacing it, I'm looking for my next It Bottle.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
3
Great to hold & use, but quite fragile
on June 22, 2022
Posted by: ThatAdamGuy
from SF Bay Area
Gender:Male
Pros: - Comfortable to hold - Fits standard cup holder - Keeps water cold - Cleans decently well (though it's a bummer the main part isn't dishwasher safe)
Cons: - Top broke upon first drop (from not that high) - Top is expensive to replace - Only replacement color is black, which looks pretty awful with an arctic white mug
I really expected an item labeled "Traveler" to be more durable and/or replacement parts to be not that expensive :-(
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
2
Lid problem
on January 1, 2024
Posted by: Randip
from Sacramento, California
Gender:Female
I love this bottle but the lid broke the third time I used it. The concept of the lid ring is great, and I love the built in ring on the bottom, but it is pretty unusable with a broken ring - too hard to easily carry and it has nipped my finger a couple times since it broke. Too expensive to have the ring break so easily and quickly.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com
Customer Rating
1
TERRIBLE lid design
on February 6, 2024
Posted by: Ms Shoo
from Oakland, CA
Gender:Female
Received this as a gift, and the lid latch broke within a week, making it useless. Do not recommend at all.
No, I would not recommend this to a friend.
Written by a customer while visiting takeyausa.com