I also had my lid broken. I emailed customer service today and I am hoping for a replacement lid or bottle as it is pink and the replacement is not made. Otherwise, I love mine! my water stays cold all day and I am reminded to drink my water!
As avid pickle ball players we saw the adds for Takeya on tournament play so when my husband needed a new water bottle fir work I thought I would give it a try! He loves it, it keeps his water cold and is easy to open. It is also amazingly solid! He loves it!