Customer reviews from lg.com
LG - STUDIO 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Steam Cooking - Essence White
Average customer rating
3.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
4
Customer Reviews for LG - STUDIO 30" Built-In Electric Convection Smart Combination Wall Oven with Microwave and Steam Cooking - Essence White
Posted by: KarLie 1
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. We are loving all the microwave features. This is the first time I’m using an air fryer and so far it has been great.
Written by a customer while visiting lg.com
Posted by: JohnG1952
from Surprise, Az
Verified Purchase:Yes
I bought this a few months ago and so happy with my purchase. The many features it has and ease of use. I absolutely love the microwave/convection ability. Wish I had bought this oven combo earlier.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cstroth
Verified Purchase:Yes
Too complex and easy to make a mistake. Too many steps.
Pros: Performance
Quality
4
Features
1
Value
3
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 16, 2024
Hey there, it looks like you're having a bit of trouble navigating the display on your range. We're here to cook up a solution and help you get things heating up in no time! Please send us a private message on social media (@LGUSSupport) with your range model & serial numbers along with your phone number. We look forward to it! ^Chris
Written by a customer while visiting lg.com
Customer Rating
1
Defective
on November 25, 2024
Posted by: Hope Roccasalva
[This review was collected as part of a promotion.] Defective microwave. Tech for LG says to avoid using that function
Response from lg.comBy LG Digital Care Team, November 27, 2024
Hey there Hope! We want to help get the microwave feature for your LG wall oven up and running so you can fully enjoy it. So we can take another look, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous visit with the technician, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
1
Bad unit burns food mic quick settings doesnt work
on December 10, 2024
Posted by: Hope Roccasalva
[This review was collected as part of a promotion.] Burns food. Tech said to avoid that function microwave quick settings doesn't function
Response from lg.comBy LG Digital Care Team, December 12, 2024
Hey there Hope! Having your food come out perfectly cooked from your LG wall oven is always important. We'd be more than happy to provide you with this troubleshooting link (https://tinyurl.com/29gragdh), which offers tips to help your unit from overcooking food. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Looks Fantastic!
on December 23, 2024
Posted by: DrDo
[This review was collected as part of a promotion.] My microwave/wall oven combo has a fantastic look. I can't wait to use it.
Written by a customer while visiting lg.com
Customer Rating
5
Worth the wait
on December 29, 2024
Posted by: Fp24
from Williamsburg, VA
[This review was collected as part of a promotion.] We just moved into the home we have been building for 9 months. We decided on LG appliances months ago and it’s been exciting to begin to use them. They are great to look at with fine workmanship and finish. The combo oven is so cool. The prompts lead you through the cooking process and seem to be clear and precise. The gliding racks in the oven are awesome. I used the meat probe to cook my roast to precise temperature, and then the air fryer to make sweet potato and Yukon gold fries. A perfect meal effortlessly.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team - Diego, February 21, 2025
Hey there! Congratulations on your new home—what an exciting time! It’s awesome to hear that your LG appliances are already making a great impression. The combo oven sounds like a game-changer, especially with those guided prompts and precision cooking features. Enjoy creating more delicious meals in your beautiful new space! 🍽️🔥 ^ Diego
Written by a customer while visiting lg.com
Customer Rating
3
Preheating is terrible
on January 4, 2025
Posted by: JodiS4
from California
[This review was collected as part of a promotion.] Look beautiful, but having troubles with the preheating! It takes forever. Longer than the food to cook in some situations. I've been told 15 mins for preheating yet that isn't the case at all
Quality
3
Features
3
Value
3
Response from lg.comBy LG Digital Care Team - Diego, January 21, 2025
Hey there! A beautiful range should also deliver great performance, so we want to make sure your preheating concerns are addressed. Preheating times can vary depending on the selected temperature and cooking mode, but it shouldn’t take excessively long. Double-check that the oven door is sealing properly and that no settings are unintentionally affecting the preheat cycle. Reference the following LH Help Library article for more information: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358. If everything seems in order and the issue persists, please reach out to us on social @LGUSSupport or through our customer care team so we can assist further. We're always here for you. ^ Diego
Written by a customer while visiting lg.com