Customer reviews from lg.com
LG - STUDIO 30-in 6.3 CF Slide-In Smart Elec Induction True Convection Range with 5 Elements, EasyClean and Air Sous Vide - Stainless Steel
Average customer rating
3.5
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
12
4 Stars
3
3 Stars
2
2 Stars
4
1 Star
5
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for LG - STUDIO 30-in 6.3 CF Slide-In Smart Elec Induction True Convection Range with 5 Elements, EasyClean and Air Sous Vide - Stainless Steel
Customer Rating
1
Danger
on June 15, 2024
Posted by: Mich87
Great stove, but unfortunately if you even brush up against the knob it will turn your stove on. I learned that the hard way when a pizza box was left on top. Someone had brushed up against the stove and the knob turned and the burner turned on and let’s just say I almost burnt my house down. Major major safety concern, when you brush up against a stove and it can turn the knob on so easily.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 16, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing this issue with your LG stove, specifically the LSIS6338FE model. I can imagine how alarming it must be to have the stove turn on unexpectedly, especially when it's not intentional.
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
1
THIS PRODUCT IS A DANGER !!
on April 9, 2023
Posted by: Cathy Bell
from Ludlow, Ky.
The burner knobs turn on much to easily. I have set three things on fire by simply leaning
over the stove to grab something or use my microwave which is above it. There is some type of lock control on it but even when that is on, it stills turns. I can not believe this product is on the market. It is a matter of time before this causes someone's home to burn down.
over the stove to grab something or use my microwave which is above it. There is some type of lock control on it but even when that is on, it stills turns. I can not believe this product is on the market. It is a matter of time before this causes someone's home to burn down.
Quality
1
Features
1
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 10, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
3
Best part at bottom. Sucks
on November 9, 2023
Posted by: Orfljim
from Pahrump
[This review was collected as part of a promotion.] Where do i start.
Have had this range now for 4 months
None are bad, can’t read them. They turn on when you bump them.
The top of the stove takes forever to heat up.
And how stupid for them to put the main range at the very bottom, so you have to Neal all the time to see what is going on.
The top oven is worthless. As it is to small. Cooking a pizza is okay.
Have had this range now for 4 months
None are bad, can’t read them. They turn on when you bump them.
The top of the stove takes forever to heat up.
And how stupid for them to put the main range at the very bottom, so you have to Neal all the time to see what is going on.
The top oven is worthless. As it is to small. Cooking a pizza is okay.
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 11, 2023
Hello there. We're sorry to learn that you're having trouble with your LG range. Please know that we strive to create products that meet the needs and expectations of our customers, and we take your comments seriously. Our goal is to provide high-quality products and exceptional customer service. We regret that we fell short of your expectations, and we want to make things right for you. Please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport, so we can further assist you.
Written by a customer while visiting lg.com
Customer Rating
1
Can't turn off WiFi transmissions
on May 15, 2026
Posted by: Cwfranklin
Trying to stop the WiFi transmissions: the app will only allow you to turn off the public display of the NAME of the LG oven's WiFi network. The WiFi signal is still occuring - and it's a very high level of exposure. For those who don't want high levels of RF transmissions being radiated 24/7 - you're out of luck.
LG appliances need to have a way to simply turn off WIFI transmissions on the control panel. The THINQ app takes so much time to install and connect - and from the app, there's no way to shut off the RF transmission.
Response from lg.comBy LG, May 17, 2026
Hello. Thank you for sharing your experience with your LG Oven. We appreciate the details about the WiFi transmission settings and your preference to fully disable the signal. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the available connectivity options for your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your WiFi‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on setting up your LG Oven: https://www.lg.com/us/support/help-library/lg-thinq-setting-up-wifi-and-smartphone-for-lg-thinq--20154462789642
^James
^James
Written by a customer while visiting lg.com
Posted by: MkM14
from NC
Verified Purchase:Yes
had it installed for about 3 weeks now and we love it. We replaced a bosch dual fuel that was a lot of headaches. Induction is amazing.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 6, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Mepa1
from PA, PA
Verified Purchase:Yes
I appreciate the roll out oven rack. This oven has a lot of room and options for shelves.
Pros: Quality, Features/Settings, Performance
Quality
4
Features
5
Value
4
Response from lg.comBy Tanisha, social/LG, April 10, 2023
Sounds like some tasty cooking is about to take place, love it! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5
Very Very Nice
on June 25, 2024
Posted by: MJohn
[This review was collected as part of a promotion.] I'm amazed the how fast and easy it has been to adjust to using an induction stove. I love the look of our LG Range, and everything feels substantial, sold & very good quality. We have only been able to use it for a handful of meals but so far, we are extremely pleased how it performs.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Ryan, LG Digital Care Team, September 26, 2025
Hey there, John! We appreciate your feedback on this LG range. We hope you've had a ton of amazing meals by now. If you have any additional questions or need assistance with anything else, LG, let us know on social media @LGUSSupport. We're here to help! ~ Ryan
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Features
5
Quality
5
Value
4.5