Customer reviews from lg.com
LG - STUDIO 6.3 Cu. Ft. Slide-In Smart Electric Induction True Convection Range with EasyClean and Air Sous Vide - Stainless Steel
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for LG - STUDIO 6.3 Cu. Ft. Slide-In Smart Electric Induction True Convection Range with EasyClean and Air Sous Vide - Stainless Steel
Customer Rating
5
Exceptional Induction Range!
on July 13, 2023
Posted by: MommaZ
This range was just delivered/installed this morning. It is truly an exceptional range and can't wait to cook on the Induction cooktop! So please with all of my LG appliances in my kitchen and laundry room.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
BURNT COOKIES and EVERYTHING else.
on January 26, 2024
Posted by: Jones79
I gave this review 2 stars only because it's beautiful and well made BUT the most important part, cooking is a 1 star. Stove top is ok BUT the oven is impossible to bake in. It's a guessing game 100% of the time. If you set for the specific temp and time stated on package you will most likely start a fire or will most definitely have charred food. EVERYTHING we bake we have to turn temp down at least 20 degrees and STILL cut cooking time down as well. I am not sure if maybe there is a defect in our oven or what but I REALLY miss baking without playing a guessing game.
Pros: Style/Design
Quality
2
Features
4
Value
2
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 30, 2024
Hey Jones, let's get you back to heating evenly and utilizing all the features of your LG Range. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We want to ensure you get back to easy cooking in your kitchen. ~TammyJo
Written by a customer while visiting lg.com
Customer Rating
1
THIS PRODUCT IS A DANGER !!
on April 9, 2023
Posted by: Cathy Bell
from Ludlow, Ky.
The burner knobs turn on much to easily. I have set three things on fire by simply leaning
over the stove to grab something or use my microwave which is above it. There is some type of lock control on it but even when that is on, it stills turns. I can not believe this product is on the market. It is a matter of time before this causes someone's home to burn down.
over the stove to grab something or use my microwave which is above it. There is some type of lock control on it but even when that is on, it stills turns. I can not believe this product is on the market. It is a matter of time before this causes someone's home to burn down.
Quality
1
Features
1
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, April 10, 2023
Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
1
Danger
on June 15, 2024
Posted by: Mich87
Great stove, but unfortunately if you even brush up against the knob it will turn your stove on. I learned that the hard way when a pizza box was left on top. Someone had brushed up against the stove and the knob turned and the burner turned on and let’s just say I almost burnt my house down. Major major safety concern, when you brush up against a stove and it can turn the knob on so easily.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 16, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing this issue with your LG stove, specifically the LSIS6338FE model. I can imagine how alarming it must be to have the stove turn on unexpectedly, especially when it's not intentional.
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
3
Best part at bottom. Sucks
on November 9, 2023
Posted by: Orfljim
from Pahrump
[This review was collected as part of a promotion.] Where do i start.
Have had this range now for 4 months
None are bad, can’t read them. They turn on when you bump them.
The top of the stove takes forever to heat up.
And how stupid for them to put the main range at the very bottom, so you have to Neal all the time to see what is going on.
The top oven is worthless. As it is to small. Cooking a pizza is okay.
Have had this range now for 4 months
None are bad, can’t read them. They turn on when you bump them.
The top of the stove takes forever to heat up.
And how stupid for them to put the main range at the very bottom, so you have to Neal all the time to see what is going on.
The top oven is worthless. As it is to small. Cooking a pizza is okay.
Quality
3
Features
3
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 11, 2023
Hello there. We're sorry to learn that you're having trouble with your LG range. Please know that we strive to create products that meet the needs and expectations of our customers, and we take your comments seriously. Our goal is to provide high-quality products and exceptional customer service. We regret that we fell short of your expectations, and we want to make things right for you. Please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport, so we can further assist you.
Written by a customer while visiting lg.com
Posted by: Beechwoodbay
Verified Purchase:Yes
Slide in stove options are cooking options on range and in oven are great. However, the slide in feature leaves gaps between counters. You need to buy a fix it kit. Cost and installation extra over the cost of the appliance. I replaced a slide in oven that covered the gaps and had a good seal to keep the counters covered. Big issue. Makes the kitchen look tacky with the gaps. Backward design. Engineering is stupid.
Response from lg.comBy LG, June 11, 2024
Hello there. Thank you for sharing your feedback with us regarding your LG Range model LSIS6338F. We're glad to hear that you're enjoying the cooking options both on the range and in the oven. We understand your concern about the gaps between counters when using the slide-in feature and the additional cost associated with purchasing a fix-it kit. Your feedback is valuable to us as we continuously strive to improve our products. If you have any further questions or if there's anything we can assist you with, please send us a private message on our social media platform via @LGUSSupport. Our team is here to help address your concerns and provide any necessary support or guidance. Thank you for choosing LG. ^Sam
Written by a customer while visiting lg.com
Posted by: MkM14
from NC
Verified Purchase:Yes
had it installed for about 3 weeks now and we love it. We replaced a bosch dual fuel that was a lot of headaches. Induction is amazing.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, April 6, 2023
It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.
Written by a customer while visiting lg.com
Posted by: Mepa1
from PA, PA
Verified Purchase:Yes
I appreciate the roll out oven rack. This oven has a lot of room and options for shelves.
Pros: Quality, Features/Settings, Performance
Quality
4
Features
5
Value
4
Response from lg.comBy Tanisha, social/LG, April 10, 2023
Sounds like some tasty cooking is about to take place, love it! We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha
Written by a customer while visiting lg.com