Customer reviews from lg.com
LG - STUDIO 30-in 6.3 Cu. Ft. Slide-In Smart Elec Induction True Convection Range w/ 5 Elements, EasyClean and Air Sous Vide - Essence White
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
4
Customer Reviews for LG - STUDIO 30-in 6.3 Cu. Ft. Slide-In Smart Elec Induction True Convection Range w/ 5 Elements, EasyClean and Air Sous Vide - Essence White
Customer Rating
1
Danger
on June 15, 2024
Posted by: Mich87
Great stove, but unfortunately if you even brush up against the knob it will turn your stove on. I learned that the hard way when a pizza box was left on top. Someone had brushed up against the stove and the knob turned and the burner turned on and let’s just say I almost burnt my house down. Major major safety concern, when you brush up against a stove and it can turn the knob on so easily.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 16, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing this issue with your LG stove, specifically the LSIS6338FE model. I can imagine how alarming it must be to have the stove turn on unexpectedly, especially when it's not intentional.
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
4
Paint came off top less than a year of owning
on June 11, 2024
Posted by: Nelow 58
from Indiana
[This review was collected as part of a promotion.] I love my range but I’ve had it since Dec 2023 and the paint came off after sliding a sheet pan on top
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Features
5
Quality
5
Value
4.5