Customer Reviews for LG - STUDIO 30-in 6.3 Cu. Ft. Slide-In Smart Elec Induction True Convection Range w/ 5 Elements, EasyClean and Air Sous Vide - Essence White
Customer Rating
1
Right sided elements failed within 3 months.
on January 23, 2025
Posted by: MusicManStan
Both right sided induction elements completely failed within 3 months. Oven temperature probe spotty, often does not register a temperature. No replacement parts (as of Dec 2024) and was not offered a refund.
Before it failed it was a pleasure to use, beautiful, and extremely effective in heating.
Response from lg.comBy LG, January 24, 2025
Hi there! Thank you for taking the time to share your experience with the LG LSIS6338FE. Your feedback about the induction elements, the oven temperature probe, and the availability of replacement parts is incredibly valuable. We understand how frustrating it can be when a product you enjoyed using encounters issues. Your insights help us identify areas where we need to improve. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. -Shae
We're impressed with the induction stove top and oven features. Induction compatible stove-top pans are required, but the speed and control of the heat is worth the extra pan expense. The oven temperature is fully controllable and accurate; and the oven size is generous. The oven racks are not as hefty as others but the slide out rack is easy to use. Note that the stove top is equipped with a safety feature which automatically turns a burner off if it detects someone too close providing warning, "beeping" sound; the user must turn the burner off and on again to continue using the burner.
The stove was provided without a required romex cable strain-relief/connector; the LG installation instructions indicate a 1 3/8 inch strain-relief/connector is needed when in fact a 1 inch strain-relief/connector is required. Note that the strain-relief/connector type shown is not available in our area electrical supply houses; and a different style 1" stain relief connector was used.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Response from lg.comBy LG, February 3, 2026
Hi. Thanks for sharing your thoughts about your LG Range! It’s great to hear how much you’re enjoying the induction performance and oven features — the speed, control, and accuracy you described really shine through. Your notes about the display angle, rack build, safety sensor, and the strain‑relief connector details are exactly the kind of real‑world insights that help us understand your experience from installation to everyday use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
[This review was collected as part of a promotion.] This induction range is amazing, so easy to control and regulate your temperature. The oven is quick to heat and has air fry, convection, conventional Very happy
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 19, 2026
Hi, Chip! We’re excited to hear how much you’re enjoying your LG induction range. The smooth temperature control, quick‑heating LG oven, and the versatility of air fry, convection, and conventional cooking make it a standout in the kitchen. It’s great knowing the LG unit is already bringing so much joy to your cooking experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great stove, but unfortunately if you even brush up against the knob it will turn your stove on. I learned that the hard way when a pizza box was left on top. Someone had brushed up against the stove and the knob turned and the burner turned on and let’s just say I almost burnt my house down. Major major safety concern, when you brush up against a stove and it can turn the knob on so easily.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 16, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing this issue with your LG stove, specifically the LSIS6338FE model. I can imagine how alarming it must be to have the stove turn on unexpectedly, especially when it's not intentional.
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
[This review was collected as part of a promotion.] I love my range but I’ve had it since Dec 2023 and the paint came off after sliding a sheet pan on top