Customer reviews from lg.com
LG - STUDIO 6.3 Cu. Ft. Slide-In Smart Electric Induction True Convection Range with EasyClean and Air Sous Vide - Essence White
Average customer rating
2.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
2
Customer Reviews for LG - STUDIO 6.3 Cu. Ft. Slide-In Smart Electric Induction True Convection Range with EasyClean and Air Sous Vide - Essence White
Customer Rating
1
Right sided elements failed within 3 months.
on January 23, 2025
Posted by: MusicManStan
Both right sided induction elements completely failed within 3 months. Oven temperature probe spotty, often does not register a temperature. No replacement parts (as of Dec 2024) and was not offered a refund.
Before it failed it was a pleasure to use, beautiful, and extremely effective in heating.
Response from lg.comBy LG, January 24, 2025
Hi there! Thank you for taking the time to share your experience with the LG LSIS6338FE. Your feedback about the induction elements, the oven temperature probe, and the availability of replacement parts is incredibly valuable. We understand how frustrating it can be when a product you enjoyed using encounters issues. Your insights help us identify areas where we need to improve. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. -Shae
Written by a customer while visiting lg.com
Customer Rating
4
Great Induction Stove - No Cable Stain Relief
on December 25, 2024
Posted by: VAD716
We're impressed with the induction stove top and oven features. Induction compatible stove-top pans are required, but the speed and control of the heat is worth the extra pan expense. The oven temperature is fully controllable and accurate; and the oven size is generous. The oven racks are not as hefty as others but the slide out rack is easy to use. Note that the stove top is equipped with a safety feature which automatically turns a burner off if it detects someone too close providing warning, "beeping" sound; the user must turn the burner off and on again to continue using the burner.
The stove was provided without a required romex cable strain-relief/connector; the LG installation instructions indicate a 1 3/8 inch strain-relief/connector is needed when in fact a 1 inch strain-relief/connector is required. Note that the strain-relief/connector type shown is not available in our area electrical supply houses; and a different style 1" stain relief connector was used.
Pros: Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Loved the range, not the quality of oven coating
on May 6, 2025
Posted by: PJHG
from New Jersey
We bought this range in March of 2025, partly based on the excellent reviews in Consumer Reports. The range worked fine and we loved the induction cooktop, but there was a chip in the blue interior of the oven so we returned it and ordered another. The second range came with two chips in the interior and a long scratch down the side, along with scratched stainless edges on the cooktop, so we returned the second one too. I really wanted to keep the range, but there were blue chips of the coating every time I wiped the bottom of the oven and I was worried about them getting into food because of the convection fan.
Pros: Style/Design, Features/Settings
Quality
1
Features
4
Value
2
Response from lg.comBy LG Digital, May 6, 2025
Thanks for sharing your experience, PJHG! Your induction range is a key part of your kitchen, and we appreciate how much you value its performance. We understand how important quality and durability are, and we truly appreciate your feedback. If there’s anything we can do to assist, please send us a DM with your contact details and relevant information through our social media channels @LGUSSupport—we’d love to take a closer look and help in any way we can. ^Anthony 💙
Written by a customer while visiting lg.com
Customer Rating
4
Paint came off top less than a year of owning
on June 11, 2024
Posted by: Nelow 58
from Indiana
[This review was collected as part of a promotion.] I love my range but I’ve had it since Dec 2023 and the paint came off after sliding a sheet pan on top
Pros: Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Danger
on June 15, 2024
Posted by: Mich87
Great stove, but unfortunately if you even brush up against the knob it will turn your stove on. I learned that the hard way when a pizza box was left on top. Someone had brushed up against the stove and the knob turned and the burner turned on and let’s just say I almost burnt my house down. Major major safety concern, when you brush up against a stove and it can turn the knob on so easily.
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 16, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing this issue with your LG stove, specifically the LSIS6338FE model. I can imagine how alarming it must be to have the stove turn on unexpectedly, especially when it's not intentional.
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
First and foremost, I want to acknowledge your concern for safety, and I'm glad you're taking proactive steps to share this experience with us. Your feedback is invaluable in helping us improve our products and ensure they meet the highest safety standards.
I apologize that the sensitive knobs on your stove have caused inconvenience and concern. We understand that accidental ignition is a serious issue, and I'm committed to helping you resolve this matter. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Very easy to clean
on November 10, 2024
Posted by: Chip123
from Westborough, ma
[This review was collected as part of a promotion.] This induction range is amazing, so easy to control and regulate your temperature. The oven is quick to heat and has air fry, convection, conventional Very happy
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com