This was the 4th or 5th Insinkerator I have owned and installed. What I want to say is the support people were great. The disposal was dead on arrival, which is a first for me, my last one worked every day for 30 years. Anyway, the company jumped all over it and sent me a new one in 5 days. And they sent me a free return label. New one is in and working great.
I would recommend this to a friend!
Written by a customer while visiting insinkerator.com
This replaced an older and less powerful model: no problem with the old one; just renovating the kitchen and it was 20 plus years old: new unit is quieter and chews up everything put to it.
I would recommend this to a friend!
Written by a customer while visiting insinkerator.com
I bought this item about a month ago and, so far, it's working well.
I would recommend this to a friend!
Written by a customer while visiting insinkerator.com
Customer Rating
1
I don't like it at all.
on October 13, 2025
Posted by: joey tull
Don't waste your time. I bought the Top of the line 1HP advanced. It is noisy and I just now tried out, it was installed today October 13th 2025. I put a squash down this unit and after 20 seconds I looked to see how it worked the squash was still there in the center. I don't like this unit at all. Even though you will read on the box it is quite it is far from quite. The older units were great. I wish my old one did not give out.
No, I would not recommend this to a friend.
Response from insinkerator.comBy INSINKERATOR, October 16, 2025
Hi Joey, thank you for your feedback. We're sorry to hear that your new unit is not performing up to your expectations. Although InSinkErator motors are particularly quiet, the noise of a disposer can sometimes be affected by the material of the sink, how well the sink is secured, what is being ground in the disposer, etc.
This model features 4-stage MultiGrind® Technology, which focuses on fineness of grind over speed. Because it grinds food waste into much smaller particles, it may take a bit longer to grind certain items compared to other disposers. Try running the disposer with a moderate flow of cold water for a longer amount of time.
We're always looking for ways to enhance our products, and your feedback is greatly appreciated. If you need further assistance, please reach out to our customer service team at https://support.insinkerator.com/app/ask.
Written by a customer while visiting insinkerator.com