Customer reviews from sharkninja.com
Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Average customer rating
4.4
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
82
4 Stars
13
3 Stars
3
2 Stars
3
1 Star
9
70%of customers recommend this product.
(
14 out of
20)
Customer Reviews for Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Customer Rating
5
Versitile and durable
on November 30, 2024
Posted by: shep2020_8568
[This review was collected as part of a promotion.] This is great! I love the product and our family is using it so well. I love that it works as an air fryer and a toaster oven so it has a lot of uses. It performs well too so very satisfied.
Written by a customer while visiting sharkninja.com
Customer Rating
5
My go-to kitchen appliance.
on November 15, 2024
Posted by: marieh61_940594
[This review was collected as part of a promotion.] This is a great air fryer and convection oven in one. Love that you do not have to flip or rotate anything you're making because everything cooks evenly. The Pro-cook system allows perfectly cooked meat. I loved that it came with recipes and cooking charts. Plenty of room were you can do a roast and even make some cookies.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Rust problems
on November 8, 2024
Posted by: 406n
from Columbia Falls mt
Gender:Female
Barely made it a year and started rusting. The condensation that acquires when cooking frozen foods rusts the interior. This was a gift last Christmas so I don't even know if I can claim a warranty for it. For how expensive it is should last longer
Response from sharkninja.comBy Ninja Kitchen, November 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Oven. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja Oven. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Bakes as well as the gas oven just a bit hotter.
on November 7, 2024
Posted by: Love to save!
Absolutely love this oven, I had a smaller one that refuses to die so I am currently using both ovens. Cannot go wrong with this purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
5
State of the Art Countertop Oven!
on October 28, 2024
Posted by: michelled744
[This review was collected as part of a promotion.] The Ninja Prestige Smart XL Air Fryer & Countertop Oven exceeded my expectations. I was initially concerned about the size of the oven but it is perfect for my counter space, and will allow me to cook for my entire family. There are 10 different cook settings that include roast, bake, air fry, toast, broil, and several others. The Smart cook system also allows you to cook according to doneness. It’s also a very good-looking machine! I recommend it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love Ninja products!
on October 22, 2024
Posted by: chloe_m
[This review was collected as part of a promotion.] This Prestige Smart air fryer and counter top oven is so practical. It's very easy to set up and also easy to use. It has a lot of settings like air fry, toast, roast, pizza, dehydrate, bagel... which make my mom era become easier. It can bake 2 racks of food at a time so I don't have to make 2 batches like the other one I had before. The capacity is large, it can fit the whole chicken. The oven is big and heavy but it only needs a corner on the countertop of my kitchen. I can make a lot of recipes with this pro cook system for every family occasions.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing product we use almost every day
on October 22, 2024
Posted by: peterm72
[This review was collected as part of a promotion.] We love this Ninja! Very durable and easy to clean! We’ve used it for multiple applications but really like the air fry option. Everything has been cooked to perfection with easy to use functions and plenty of space!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Amazing all in one cooking center but beware of the size and heat production
on October 20, 2024
Posted by: tarynp20
[This review was collected as part of a promotion.] I have somewhat mixed feelings about this product. On one hand, this product is incredible. It is so convenient, an all in one cooking center. It does absolutely everything you could possibly need. My absolute favorite feature is the meat thermometer that can be programmed to cook any meat to any temperature and then shut itself off. No more worrying about watching a thermometer and overcooking dinner. I would purchase this for this feature alone let alone all of the other cooking methods it can do. Plus it comes with all the different pans and racks you need to utilize all the features. You don't have to buy anything separately which is fantastic.
There are 2 main downsides to this product. The first is it's size. It is quite large and difficult to store. It also takes up a good amount of counter space to run. But more importantly, this unit gets very VERY hot. The outside metal will easily burn you if you touch it. It radiates so much heat you feel a burn just walking past it. If you have small children like I do you have to be very careful that it is well out of reach. It really caught me off guard how hot it gets, and stays hot for quite a while after turning it off. You can't put it away for a good amount of time.
Overall I am very impressed with this product. I would definitely buy it again for the convenience and ease of use but it does require a good amount of caution to not burn yourself.
Written by a customer while visiting sharkninja.com