Customer reviews from sharkninja.com
Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Average customer rating
4.6
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
79
4 Stars
12
3 Stars
0
2 Stars
3
1 Star
6
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Customer Rating
5
Another awesome ninja product
on December 14, 2025
Posted by: mcbputter
Gender:Male
This is just another awesome ninja product. I’m not even using my regular oven anymore.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great So Far...
on December 26, 2025
Posted by: ZonkCity
Loved the Foodie Flip but needed a bigger unit! The only negative sonar is that when using the manual setting only allows the user to set it a a maximum of 200°... When cooking Pork Shoulder or Boston Butt, the desired internal temp is 203°-205°
Written by a customer while visiting sharkninja.com
Customer Rating
1
Unrepairable parts break.
on December 27, 2025
Posted by: Jimmy2
from Michigan
Gender:Male
The wires for the control panel are small and crammed into the hinge. Just opening and closing the door fatigue the wires until they break. Mine broke one month out of warranty. Replacement control panel is unavailable for repairs.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 27, 2025
Hi Jimmy,
Thank you for taking the time to share these details. It’s clear how frustrating it must be to experience wire fatigue and a broken control panel so soon after the warranty period. Your feedback is incredibly valuable. It highlights an area where durability and repair options need improvement. We truly appreciate you bringing this to our attention, and we’ll make sure it’s considered as we work on future designs.
Kind Regards,
Ninja Kitchen US.
Thank you for taking the time to share these details. It’s clear how frustrating it must be to experience wire fatigue and a broken control panel so soon after the warranty period. Your feedback is incredibly valuable. It highlights an area where durability and repair options need improvement. We truly appreciate you bringing this to our attention, and we’ll make sure it’s considered as we work on future designs.
Kind Regards,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on January 4, 2026
Posted by: GrannyD
from Pensacola, FL
Gender:Female
This is the updated version of one I had before, that was damaged in a fire. I am so glad there is still a version of this oven! We use it almost every day. There are so many things I love about it, especially the meat thermometer!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com