Customer reviews from sharkninja.com
Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Average customer rating
4.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
72
4 Stars
11
3 Stars
0
2 Stars
2
1 Star
2
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Ninja - Prestige Smart XL Air Fryer & Countertop Oven + Pro Cook - Stainless Steel
Customer Rating
4
Machine is fine.
on March 19, 2025
Posted by: Tom 25
We bought it, and it immediately went on sale. Too bad there was no warming. The machine is fine.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Gorgeous and QUIET!!!
on April 14, 2025
Posted by: Architect Barb
from St. Louis, Missouri
Gender:Female
Have had for roughly a week and used 5 times. Baked potato, meatloaf, crescent rolls. VERY quiet compared to my previous non-Ninja air fryer oven. Not too hard to clean. Glad to have the probe thermometer but temp is “off.” Set for 155–when I checked “done” temp with another thermometer it was really only 135. But overall very pleased.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Loudest oven I have ever had
on April 27, 2025
Posted by: Mary B
from Las Vegas
Gender:Female
Loudest oven I have ever had. I had the flip version but wanted to upgrade, big mistake. This thing is so loud. Overall cooking is good but can't get over the noise. Now I am stuck with it because I can't return it.
Response from sharkninja.comBy SharkNinja, April 29, 2025
Hello Mary,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having noise troubles
with your Ninja. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having noise troubles
with your Ninja. Please reach out to our team by
phone at 1-800-365-0135, we'd be happy to look into
this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Glad to beack to the single door model
on July 1, 2025
Posted by: Mike
Had a single door to start and then got the two door. Big mistake! Glad to be back with the single door. Easy to use and a much better version.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Smart but the heating elements burn out too soon.
on July 29, 2025
Posted by: barrgr
I bought it about 3 months ago and I love its smart features
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great fwatures. Easy to use.
on August 5, 2025
Posted by: Lorna
I' m so happy with my new oven/ airfryer ninja. It really works well. Hopefully this one will last long.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very functional
on August 21, 2025
Posted by: Zel anne
from Virginia
Gender:Female
I just bought mine, It’s a really good product. Im just a little concern about the sound It is kinda loud for me compare to the other ones I had. Im not sure if that’s normal for this product or its just mine that has a loud sound?
Written by a customer while visiting sharkninja.com