Customer reviews from hp.com
HP - EliteBook 860 G11 16" Laptop - Intel Core Ultra 7 with 16GB Memory - 512 GB SSD - Silver
Average customer rating
3.9
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
19
4 Stars
4
3 Stars
7
2 Stars
4
1 Star
2
44%of customers recommend this product.
(
7 out of
16)
Customer Reviews for HP - EliteBook 860 G11 16" Laptop - Intel Core Ultra 7 with 16GB Memory - 512 GB SSD - Silver
Customer Rating
4
Great! Except Fingerprint Sensor Doesn't Work
on August 14, 2025
Posted by: Roslynd
Verified Purchase:Yes
Everything works great except the fingerprint sensor. That doesn't work. I tried dowwnoading a driver and whatever else ChatGPT recommended. Still doesn't work.
Otherwise, the machine is excellent.
Written by a customer while visiting hp.com
Posted by: Diamond H2O
from Greenville, WI
Verified Purchase:Yes
Only thing i didnt realise is it does not have a dedicated RJ-45 Network Jack
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Blurb
from KCMO
Verified Purchase:Yes
Overheats and lags. But gets what I need done most of the time and was on sale.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: csl518
Verified Purchase:Yes
Well built laptop BUT the screen brightness (or lack thereof) is VERY disappointing even after using calibrating process. Would not recommend because of this.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: DMF ATG
Verified Purchase:Yes
Moves slower than my last computer. I am not impressed, just frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: AngelC2013
from PA
Verified Purchase:Yes
Two days after receiving this product and in the middle of the initial setup and downloading of software, the hard drive crashed and needed to be completely replaced. Completely disappointed right from the start; hoping there aren't any issues moving forward with the newly installed hard drive.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Fatmom
Verified Purchase:Yes
The battery life is about three hours. The protection still allows foreign antivirus programs (McAfee) to interfere with my computer
Written by a customer while visiting hp.com
Posted by: Otay
Verified Purchase:Yes
Bought it for personal use but found it could not handle even the simplest games. Would overheat and even shutdown.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com