Customer reviews from hp.com
HP - EliteBook 860 G11 16" Laptop - Intel Core Ultra 7 with 16GB Memory - 512 GB SSD - Silver
Average customer rating
3.9 out of 5
3.9
(36 Reviews)
Open Ratings Snapshot
Rating breakdown 36 reviews
5 Stars
19
4 Stars
4
3 Stars
7
2 Stars
4
1 Star
2
44%of customers recommend this product. 
(
7 out of 16
)
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Customer Reviews for HP - EliteBook 860 G11 16" Laptop - Intel Core Ultra 7 with 16GB Memory - 512 GB SSD - Silver
Customer Rating
1 out of 5
1
Keyboard stopped working
on October 6, 2024
Posted by: HarlanJ
Verified Purchase:Yes
Buy a different brand
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Electrical Engineer
on September 12, 2024
Posted by: TL Smith
Verified Purchase:Yes
- I ordered a spare power cord when I ordered the elitebook, the cord that came didn't work for this device. I gave it away.
- Every now and then the ports on the side of the elitebook quit working (the remote mouse or charging things) then comes back a couple days later. Not sure about that yet?
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Good. Not bad. Not great.
on August 2, 2024
Posted by: SSYY
Verified Purchase:Yes
It’s ok. Not bad. Not great. Disappointed in many of the performance aspects while using browsers. Other computers on the same sites are much faster. It’s def the processor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Hardware issues
on June 14, 2025
Posted by: Matty S
from CT
Verified Purchase:Yes
Already having issues with multiple ports
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop for business
on September 4, 2024
Posted by: aboone
from mill hall pa
Verified Purchase:Yes
So far this laptop is awesome! The ram and speed is a huge upgrade from my previous desktop at work
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Another Great HP Experience
on September 18, 2024
Posted by: Sean4851
from Plano, TX
Verified Purchase:Yes
Once again, thanks to our HP rep Greg S. for taking great care of us. Our team loves these business class notebooks and the HP docking stations. Another happy machine in our 100% HP office!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Surprising ppwer
on June 23, 2025
Posted by: GFMD
from FL
Verified Purchase:Yes
Great machine with power that will last for years.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great unit at a great price
on July 16, 2025
Posted by: Anonymous
from Marietta Ohio
Verified Purchase:Yes
Easy to setup and use. Sleek design, and very fast.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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