Customer reviews from Sampling program
Keystone - 18,800/18,400 BTU 230V Window Air Conditioner with 16,000 BTU Supplemental Heat Function - White
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
30
4 Stars
7
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Keystone - 18,800/18,400 BTU 230V Window Air Conditioner with 16,000 BTU Supplemental Heat Function - White
Customer Rating
5
Awesome air conditioner/heat it works great!!!!
on April 11, 2026
Posted by: CrystalH
[This review was collected as part of a promotion.] I received this product from # Influenster and #Keystone for my honest review. I love this air/heat unit air conditioner! It was easy to install and is perfect for these cold spring mornings for heat then later when it’s hot just switch over to air conditioning. It wasn’t too heavy but did have to have a helper to lift it . It has a remote control which comes in handy. It has 4 way air direction a energy saver feature an auto timer start stop feature it has dry mode to help dehumidify it has fan only setting it is just loaded with options it keeps my house crisp and cool I absolutely love it!!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Great quality strong cooling, excellent value, and
on April 12, 2026
Posted by: YessyP
[This review was collected as part of a promotion.] The keystone 8,000 BTU window air conditioner stands out for its excellent quality and powerful cooling, quickly making any room comfortable. It offers great value for the price and requires minimal maintenance, marking it as a reliable and convenient choice. Installation is simple and user-friendly perfect for everyday use.
Written by a customer while visiting influenster.com
Customer Rating
5
Yay!
on April 14, 2026
Posted by: TraceyC
[This review was collected as part of a promotion.] This is a nice size unit; my husband installed it in his shop bay. Not heavy, easy to install and program. Can’t wait to see how it helps this summer when it’s hot outside.
Written by a customer while visiting influenster.com
Customer Rating
3
Large AC/heating unit
on April 14, 2026
Posted by: VinoshaS
[This review was collected as part of a promotion.] This unit is pretty large and heavy and required a few people. We installed this in a rental unit so was unable to take a picture. It’s not too loud and keeps the place cool. The voltage does require additional breaker or else it’s too much of a load. Also like that it has the heat option for the winter months as well!
Written by a customer while visiting influenster.com
Customer Rating
4
Love
on April 15, 2026
Posted by: MelissaW
[This review was collected as part of a promotion.] The keystone window air conditioner was a little difficult to install definitely a two man job to get installed and placed correctly. However the air it blows is definitely sufficient and cools down extremely.
Written by a customer while visiting influenster.com
Customer Rating
5
Heat and air all in one
on April 16, 2026
Posted by: CherylH
[This review was collected as part of a promotion.] I have sent in a ticket for this because I haven't had anyone available to install it. I didn't notice how hard it would be getting this window off to put it on and I need help and so I'm trying to get someone over to help but haven't been able to yet. I know these work well because I had one similar to this back years ago.
Written by a customer while visiting influenster.com
Customer Rating
5
Sooooo helpful!!
on April 16, 2026
Posted by: LauraG
[This review was collected as part of a promotion.] This AC unit was such a gift to us trying to cool a small upstairs room in the summertime! Note: the plug doesn’t fit a standard outlet so you do need to make sure you have the correct outlet for this machine to function
Written by a customer while visiting influenster.com
Customer Rating
4
Beast of a unit
on April 18, 2026
Posted by: JenniferA
[This review was collected as part of a promotion.] This product is extremely heavy and is a 2 person lift. The unit itself looks very nice. Ours came with a dent in the bottom corner which is unfortunate, but didn't stop the unit from working. The remote control is a nice feature of this unit. We installed this in our basement which is around 700 sqft and it was able to heat and cool comfortably. Keep in mind this needs an outlet that will handle a 230v plug. Overall this is is a high quality product and would recommend to anyone looking to heat/cool a high square footage area.
Written by a customer while visiting influenster.com