Customer reviews from Sampling program
Keystone - 18,800/18,400 BTU 230V Window Air Conditioner with 16,000 BTU Supplemental Heat Capability - White
Average customer rating
4.7
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
12
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Keystone - 18,800/18,400 BTU 230V Window Air Conditioner with 16,000 BTU Supplemental Heat Capability - White
Customer Rating
4
Works great
on May 4, 2025
Posted by: virnart_3314
[This review was collected as part of a promotion.] I received this influencer promotion to give an honest review about the product. My room has no windows, so I had to put the air conditioning on the wall. This air can be used in windows or walls. The installation was not easy, but it was achieved. This air conditioning helps a lot to cool the bedroom. Since the sun gives direct and with the HVAC, it is not enough to keep the fourth cold. The panel is easy to use, and the instructions are clear and precise.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to setup.
on May 28, 2025
Posted by: mamagnd_5988
[This review was collected as part of a promotion.] This a/c unit was a snap to get installed. It did take two of us, just to take pressure off the window ledge.
I ended up putting it in my office about 5ft from my desk. Customers comment how quiet it is, and ask me where to get one. I love that it has a remote. My other ones have not came with one. I am thinking about getting a few more units for the office.
I ended up putting it in my office about 5ft from my desk. Customers comment how quiet it is, and ask me where to get one. I love that it has a remote. My other ones have not came with one. I am thinking about getting a few more units for the office.
Written by a customer while visiting influenster.com
Customer Rating
5
It's so great and works so amazing!
on June 4, 2025
Posted by: hollys305_4948
[This review was collected as part of a promotion.] Installation was so easy, and it took less than 10 minutes! Seems to be very quiet as well. i can hardly tell it's running unless im in the same room. it's on in. It works so well and cools my entire 900 square foot house! Even on the 89-degree day we just had! I love being able to set the temp, and when it reaches it, it turns off! It's such an amazing unit!
Written by a customer while visiting influenster.com
Customer Rating
5
Good window unit
on February 23, 2026
Posted by: MaddieE
[This review was collected as part of a promotion.] This is a pretty quiet unit and is very powerful! I have not got to test the heating capabilities to the max yet but both heating and cooling work pretty well. No complaints!
The setup and install is pretty easy. I like that basically you just need to plug it in once you have the window set up right.
Be sure to measure to ensure this fits right in your window and you have the right voltage in your home.
Written by a customer while visiting influenster.com
Customer Rating
5
Air conditioner
on February 24, 2026
Posted by: TammiT
[This review was collected as part of a promotion.] I got my air conditioner and installed so easily. The size is perfect and very easy cleaning. Easy maintenance to clean the filter. It works perfectly. Highly recommend this product for my all year round needs.
Written by a customer while visiting influenster.com
Customer Rating
5
Works really good!
on February 25, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] This unit it great for smaller to medium size rooms. It easily cools the room without taking long to cool it. I tried the heat option as well to test it and it works really well too but feel like it takes a little longer to heat up the room. It was easy to set up and easy to figure out how to use it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on February 25, 2026
Posted by: AnyaG
[This review was collected as part of a promotion.] Very nice air conditioner that works amazing but it did come dented. I was really upset about that. But it heats and cools amazing. It is very nice quality and heavy duty!
Written by a customer while visiting influenster.com
Customer Rating
5
Really good air conditioner/ heat
on February 25, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] Really nice air conditioner gets the room cold quick and has heat as well. Really easy to clean and easy to install into a window. Really good brand!
Written by a customer while visiting influenster.com