Customer reviews from samsonite.com
Samsonite - UpLIFT HS 20" Expandable Carry on Spinner Suitcase - Silver Shimmer
Average customer rating
4.3
(65 Reviews)
Rating breakdown 65 reviews
5 Stars
45
4 Stars
9
3 Stars
4
2 Stars
2
1 Star
5
73%of customers recommend this product.
(
22 out of
30)
Customer Reviews for Samsonite - UpLIFT HS 20" Expandable Carry on Spinner Suitcase - Silver Shimmer
Customer Rating
1
Hinge broke during first trip
on February 27, 2026
Posted by: Kev57
from Monument, Colorado
Gender:Male
Bag hinge failed during first trip. The hinge is stitched to the bag and broke along one of the stitch lines.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 27, 2026
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
