Customer reviews from samsonite.com
Samsonite - UpLIFT HS 20" Expandable Carry on Spinner Suitcase - Silver Shimmer
Average customer rating
4.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
40
4 Stars
9
3 Stars
4
2 Stars
0
1 Star
3
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for Samsonite - UpLIFT HS 20" Expandable Carry on Spinner Suitcase - Silver Shimmer
Customer Rating
5
Excellent large suitcase for checked bag!
on June 8, 2025
Posted by: Traveling Lane
from PA
[This review was collected as part of a promotion.] After researching, & comparing comparable bags, this Samsonite UPLIFT HS met my high expectations. High quality product, from strong handles, gliding double wheels, to smooth, sturdy zippers. The two fully zipper closed sides makes packing & travel use easier to keep clothes organized while traveling. My first use of TSA locking suitcase exceeded my expectations, also. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Very happy traveler
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This suitcase is so light I had no issue with lifting it to the overhead compartment. Its four wheels are easy to maneuver and roll smoothly. I like also that the inside compartment is simple, meaning not extra pockets. The fact that when you open the suitcase and lay it flat both sides have a cover that zips closed so clothes stay in place. You will enjoy using this slim, light suitcase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
No replacement parts
on June 30, 2025
Posted by: Ed2010
from Houston, TX
Gender:Male
Wish I hadn't bought 3 of the hardside large spinners and 2 of the hardside carryons. On the second trip, a wheel broke. Samsonite doesn't sell replacement wheel assemblies so if this happens on a trip, plan to drag your suitcase home and send it in so they can maybe repair it with the same parts they won't sell you. Need to build it for the environment it will live in!
Response from samsonite.comBy Samsonite US Care Team, July 4, 2025
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Written by a customer while visiting samsonite.com
Posted by: Myriam N
from Tucson, Arizona
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a perfect size for a short business trip or a long weekend getaway. Separate zippered compartments on each half of the inside keep your clothes and other items secure while still giving you access. Plus you can stow an item like a tablet or paperback in between the two zippered sections.
Light weight and very smooth movement on the wheels. Really glad updated my carryon
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Denise
from CA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good carry-on. Good quality and looks very neat. I love the fact that it is expandable. That makes it very flexible for all kinds of trips.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
This suitcase is unbelievable
on July 20, 2025
Posted by: Katherine
Tearing of the zipper after one use. I purchased a suitcase one week ago, and it already started tearing at the zipper. I did not check the bag and carried it on the plane myself. I did not overpack the suitcase either.
I submitted my original review with one star and Samsonite rejected my review stating it couldn’t be published with no reason.
I submitted my original review with one star and Samsonite rejected my review stating it couldn’t be published with no reason.
Written by a customer while visiting samsonite.com
Posted by: Sherrani
from Detroit
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight roomy. First time user and I could pack all for 4 days.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Traveler
from Arizona
Gender:Male
Verified Purchase:Yes
This suitcase is much smaller than my outgoing carry-on. I don’t know if I can pack a weekend of clothing into it. I would explore larger sizes.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 26, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com