Customer reviews from samsonite.com
Samsonite - Better than Basic Backpack - Black
Average customer rating
4.5
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
38
4 Stars
4
3 Stars
1
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
29 out of
33)
Customer Reviews for Samsonite - Better than Basic Backpack - Black
Posted by: N/A
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect travel/office backpack, comfortably fits all necessities
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
right balance between looking professional and ca
on August 21, 2025
Posted by: Basic Backpack
from FL
[This review was collected as part of a promotion.] As someone who carries my laptop, charger, books, and a few extra gadgets everywhere, I was in search of a reliable, functional, and stylish laptop backpack. After using the Samsonite Better than Basic Laptop Backpack for about two weeks, here's my experience:
Pros:
Spacious & Organized Design:
The Samsonite backpack is very spacious. It easily fits my 15-inch laptop, charger, a couple of textbooks, a water bottle, and even a small jacket. It has a dedicated, padded compartment for your laptop which feels secure.
Multiple pockets and organizational compartments inside help keep everything in place. I love the smaller pockets for things like pens, business cards, and even my sunglasses.
Pros:
Spacious & Organized Design:
The Samsonite backpack is very spacious. It easily fits my 15-inch laptop, charger, a couple of textbooks, a water bottle, and even a small jacket. It has a dedicated, padded compartment for your laptop which feels secure.
Multiple pockets and organizational compartments inside help keep everything in place. I love the smaller pockets for things like pens, business cards, and even my sunglasses.
Sleek & Professional Look:
I was initially worried about finding a backpack that strikes the right balance between looking professional and casual, but this one nails it. The modern, minimalist design works well for both work settings and casual outings.
I was initially worried about finding a backpack that strikes the right balance between looking professional and casual, but this one nails it. The modern, minimalist design works well for both work settings and casual outings.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Isadora
from Michigan, USA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great backpack for work and school. I’m happy with it! Great materials. Although the zipper came a little hard in one part, it is fine for now.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Eric marie
from CHIICAGO
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 13 years old boy loves it 😁...looks great, solid..great quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: N n
Gender:Female
Verified Purchase:Yes
I bought this as a gift and the recipient is very pleased with it. Its main purpose is as a work bag. They love how spacious the bag is and that the side pocket can fit their large water bottles. It is also very plain and discrete for use in the work environment.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Shaina K
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great size, material, comfort. An overall great purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Awesome Choice
on February 23, 2026
Posted by: PrissyRN
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this backpack a month ago and it was a perfect fit. Very spacious, my laptop was secured. I also love the extra storage space. I would recommend the Better than Basic Backpack.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Excellent Work Backpack
on April 16, 2026
Posted by: JBozo
from Detroit, MI
[This review was collected as part of a promotion.] This backpack has been extremely useful for my work! I work in sales and am constantly on the road. The durability and quality of the bag is the best part! I also enjoy how smooth the zippers glide!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com